Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, 9 days to the Perm Territory
Bag bomb! What I was looking for. In appearance is very good, I hope the quality of the material will not fail in long hikes! Delivered on time, not tracked. Packed well.
Great huge backpack. Depth on the length of the stretched hand! Fabric waterproof. Delivery fast!
Quite a quality backpack for this money, I recommend
Perfecto se ve resistente de buen material para el aire libre recomendado, lo que si es aue no es muy cómoda
The backpack is good, large at 75 L, I will go to Karelia to test.
Backpack quality, seams neat nothing sticks out anywhere. The material is dense. Shipping fast. I definitely recommend the store and the goods.
Nice backpack. Especially for your money. There may be problems with zippers. The lines are even, nothing climbs.
The product is exactly as in the description quickly despite the holidays.
Value for money
The backpack is super, very roomy, would not say that sewing over-reliable, but sewing later will be no problem, the main thing is it performs its functionality more roomy
I have not yet checked for loading and strength. As I check, I will add a review and share my impressions
It seems to me that not 100 liters, but roomy. In principle, normally, and the rest-time will show!
Not enough pockets
The backpack is excellent, very roomy. Straps are reliable, up to perm two weeks
Very satisfied with the goods, fast delivery, the store is well done!!! Who needs a normal backpack, this is what you need!!! Recommend!!!
Normal. The accessories are weak (but this is expected. Inside the lining is. The fabric itself with a waterproof coating on the inside. Large, ergonomic.
Nice backpack. There is a small minus, the belts in the places of the cut are dissolved, but this is fixed.
The goods were sent immediately, ordered 21 04, came 05.05! came quickly, but a little there is a difference in color and it is quite thin, it will be necessary to take everything to spend in the studio in addition (and this, if Che, extra but I recommend the store-honest, fast, responsible!
This is a very solid, practical backpack. Very satisfied. Just be careful with blackcolour! Your hands turn black so wash it
Great backpack. Quality at altitude.