Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good charger, works very well. It is very beautiful
Working very good fit my apple phone watch and airpods its charge fast i recommend it
Second time, from the beginning, then my husband. Very convenient and looks stylish. Perfectly charges and there are no lots of cords. Came the goods quickly, the packing is not very, just a box. The box is crumpled, but the goods themselves are whole. The store would be advised to make a better package, everything else is super.
All looks good except cannot charge through the cover which means that I need to take the cover off every time to charge my phone. It will be good if the store will mention that fact in the description.
great! very fast delivery
I recommend the store. The goods to the find, the Primorsky territory came in 2 weeks. The box has not yet printed, so later I will leave a comment as in action behave the device
Like everything works, thank you!
Only 1 device was charged, but the money was returned I will use as a stand
everything works fine, but I think the LED light is malfunctioning
Aesthetically it's nice but it takes a lot to load. The clock about 3 hours and the mobile about 8. I don't recommend it.
Everything is fine, all 3 devices are charging
Sent at once. Mo reached 11 days. Everything is whole, everything works.
Very good product. The product arrived very well packaged and allows to charge all the devices. No parasite light if the led is off, unlike other models (even with white color). Be careful however to have at your disposal a high power socket (for my part Samsung 25W charger has 8 € On AliExpress works very well).
большое спасибо продавцу за отличный сервис и товар!
It works great. Very good Material. It's like the picture and the order arrived very fast. The only thing that doesn't bring the plug and catch it apart. But if you already have a quick charging plug you won't need it.
Attention ne prend pas en charge l’Apple Watch série 1
It works great so far
Does not work if you all store wants
Great item, fast shipping, thank you!
Товар получил 24.04.2021. Проверил , замечаний не было. Заряжалось одновременно Часы, телефон и наушники. Все было хорошо))), но 27.04.2021 перестал заряжаться телефон. Открываю спор.
super fast delivery
The goods came to Ukraine in less than two weeks! And it is at free shipping. Very high quality, everything works. I will order one more, only in white. Cord short