Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The litter came in a separate parcel before the tent, great. The approximate delivery time in Russia is 14 days. Delivered the courier. I deal with the installation of the tent, TK this is my first experience. The quality pleases, but there is a light smell of latex, it will fade probably.
very nice and light, thank you
Topupey tent for this money, the best of budget ultra-light
Everything came faster than 10 days. The product corresponds to the description. The material is good and light. I put a tent on the cottage-Heavy rain stood perfectly! :) One is not very convenient-the need for a minimum of pegs in the ground, on concrete just do not put. But these are trivia!
Delivered to Moscow in three days, courier to the house. I did not fit because of the length, people above 180 cm will touch the inner tent. If this does not bother, then the rest is fine: 1. the tent is weightless; 2. the quality of accessories, fabrics, Nets is excellent. For their money an excellent easy-to-use option.
very fast delivery to Ukraine (up to 13 days)
I ordered with the dopolic floor, but the floor did not come. Also the color is not the same. Fig with it with color, but here about the mat, now I will open a dispute.
Everything, as in the description. delivery (Minsk 20 days). Good store.
качество хорошее, материал на вид тонковат (даже напросвет), но прочный. Конструкция из одной несущей дуги не позволяет ставить палатку без колышков из-за чего использование на песчаных, или каменистых грунтах будет затруднено. Доставка быстрая, из России за 3 дня.
This is the second tent I order. Came with an additional lining. Everything came whole, packed perfectly. I recommend the store.
Light but well thought I measure 1m93 and I do not touch the canvas
good Quality tent, 1.45 kg...
The goods is not full! Paid specifically for the footprint, a litter under the tent, but it did not come! (began the dispute!
Thank you store. The tent was delivered in 5 days. Quality is good, all as in the description. I bought on the advice of archeoklub. We'll check in on the hike. Recommend
By promotional code, the store did not send anything. After the correspondence sent a futprint.
I will write it as soon as I can.
The tent came in two weeks in Kaliningrad. 100% is the same as the store's description and photo. Thank you
looking good, 1.44kg
The tent went to Ukraine menchet nizh for two types. At the floor, I looked at me as good as ever, and I'm sorry. Potribno prostuvati on nature.
All is well. One person puts in easy and fast. It is necessary to understand that for a camping tent for 3000-4000r will be more convenient, the advantage of this tent is easy for hiking. The bottom is very thin, like the same material as the awning, so I recommend taking a foot print. Futprint lay in the package apart from the tent itself, after removing the tent, the wife almost threw it away, be careful!
Delivery to Dnepr meest Express in 23 days. The product corresponds, as in the video. In the summer I will test in the campaign. Bought for $100.
ok it good
I put it at home, everything looks decent. I'll test it. The weight for two seats is excellent, but without a foot print I would be afraid to use, because. The material of the bottom of the tent itself seems very thin.