Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Measurement:
The product was just below the average quality-there are differences between gloves in size of a large and index finger in width approximately on the floor of a centimeter (CM. Photo). How can you do it with a pattern I do not understand. Either seamstress was a newbie in this case or Xs what happened there when they were sewed, but something clearly went wrong). But if it hadn't been for this marriage, which is clearly eye-catching, then it could be said that the goods are excellent. And so-will go for those who are not very picky. I did not communicate with the store. Ordered on March 27, received in Kherson on May 12. I can not recommend, because I'm not happy with the quality. Suitable for spring and autumn. Maybe I got a not very good quality pair of gloves.
The skin is medium, they paint black. Delivery 2.5 months, while the store without arrangements extended the delivery time.
I'm very satisfied
Excellent quality. Quickly delivered.
Soft, odorless. I'll wait for the winter. Seller satisfied
Gloves really liked her husband. On large hands sat perfectly! There are no complaints about quality. No smell. Soft. Next winter will test for frosts. To Chelyabinsk for a month and a half.
Came gloves quickly together with other orders in one parcel. The quality is very good, for all checks (lighter, water. Bend, smell) looks like skin. Very soft, wear neatly, as they say on the way out. In the frost below-10 ° hands will freeze. Sewn well, without jambs. Touchscreen works. Size chose by table + 1, sat down as native. The goods are satisfied. Seller recommend.
Normal quality.
Ordered on January 18, received on March 28. Parcel good condition
For this money quality is super! The store promptly sent!
I am very satisfied with my gloves, I just received them and at-10 ° C outside they are very hot but I have not tried at colder temperatures. They are constructed of genuine leather and are very soft and comfortable. I have a small hand and usually I wear small and medium, here I ordered 11.5 and they fit me perfectly. The control of the phones works perfectly. I highly recommend the product and the store!
Thank you.
All OK
Excellent gloves, soft, high-quality recommend! Take on size more than written.
I take the second time. Size corresponds. The quality is excellent-for Siberia (Kuzbass) the most it is necessary.
Came exactly as in ad
Price and quality match
Good. Big. touch works.
It's just fine.
I order the second time. the material is soft, with the sensor works. size 12 by arm 10 cm wide and middle finger length 8,5 cm sat perfectly. sent quickly, the delivery was the first time by new mail, this time by ukrmail (but also quickly).
Clear gloves!
Gloves are excellent, the quality is very good. In my 10 Russian, 13 Chinese excellent. The track was always tracked and even received notifications about the stages of sending. The store is good. Seller recommend.
Good product, size approached! The price is quite democratic!
Natural leather, sewn neatly
Gloves got.