Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I order the second glasses (though, before that I ordered from another store). The quality corresponds to the description. The order reached the MSc in 13 days.
Excellent.
All the best with the goods. The delivery has a little long lasted, but the product is as described.
Very cute lenses good quality comfortable
I liked the glasses. Quality at the level. Everything is neat, a box, a cover, a napkin. Polarization works.
Glasses are good. Well sit. Suitable for a large face. Polarization function is performed on all hundred. The Sun's blind rays do not interfere with driving.
There is no signature on the glass. The glasses are brown. On the arches only an incomprehensible digital inscription. Accessories in stock. The glasses themselves are quite good.
Very nice, very good quality. Very well packaged. I'm very satisfied
Shipping fit Material texture is very excellent. Fit so good in this price this degree? The degree. Moderately high grade lady case with pouch, glasses towel up diagram very amazing
Nice glasses for this price. Good quality feeling and light weight.
Ok, fast delivery
Super produit
Description exact. The goods quickly arrived. I liked the glasses.
Мє мтєєєєє...... Mυ ¢ nαрѕ gyahα ¢ ιѕ рѕ
Glasses Super, came all intact, delivery more than 40 days
Great glasses, good quality and very beautiful.
Great quality product
Glasses are good, I liked, wide comfortable, the store special thanks, asked for a gift rope, no problem, everything is fine!
Very good store and excellent glasses. Thank you so much to seller.
Shipping fast. Everything corresponds to the description. I highly recommend the store!
The order was received quickly. the description corresponds completely. I recommend it to everyone.
Me not come
The best glasses for such a price. Look quality!!!
Amazing the quality of the spectacles conpletly polarized and the mime in the presentation all in a very elegant box containing a hard case, A cloth bag and a diaper bag to clean the glasses.
Good fit, good appearance-recommendation