Note: We sell ASIAN SIZE.It is about 2-3 size SMALLER than US,UK,AU,EU size.Please choose the size according to our size form.All the dimensions we have personally measured and reality try. When you place the order please live the message with your weight (KG/LB) and height(CM/IN) .We will help you to confirm the size.Think you for buying !
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Very good quallity and fast shipping! Thank you so much, will buy again!
Wonderful! I order is not the first time, very satisfied with the quality
very nice. highly recommended.
Fast shipping. Sweater is very good quality. I recommend the product and the store.
ok recommended store
The product corresponds to the description
looks good, quality is ok with this money, normal shipping, no fast no slow,
The goods went for two months. Quality is so Castle weak...
It's hot. But I ordered with the black interior and the interior is checkered. The pockets under sewn but it is easily openable.
so good quality, should do care to wash it 30 degrees, otherwise it shrinks
Quality could be better, it will come to work with hands, and with the size guessed
Shipping is very long, more than 2 months. The quality is so-so, threads stick out everywhere, spools appeared on the 3rd day of socks.
Everything is fine
Wonderful material and beautiful padded I recommend it
On our 50 took XXXXL. Back to back. Soft pleasant to the touch, inside the lining of fleece.
Merci
Admire my scolding sweater. At my weight 107 kg and large shoulders and stomach. Just back to back.
I commederait still thanks
Good quality, complete satisfaction
merci
Delivery is very fast, to Omsk 2 weeks, the quality is excellent, I recommend the store.
Sweater, excellent. Invite already a third
Perfect
Lightning is not sewn neatly. I liked the communication with the store. Ordered the wrong size (L). immediately sent a message to the seller that was wrong and need size M. sent M! Nice). Overall normal, the sleeves are excellent in length (169/65)
Gilet plus Brown beige.