Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Great bag, wish it was a little bit bigger and had longer handles, but amazing quality for the price! Very happy! Ordered on March 23rd, received on May 12th.
Very cool bag!
The bag is good, its price justifies. The only thing, I do not like how the edges on top are processed and the handles do not seem very strong. The laptop climbed in, a fairly roomy bag.
Bag as in the photo, looks quality and stylish!
Duje yakysna that class bag. Точнісінко taka zh yak in the photo!)))
Very good quality
Bit Hitchy
Atrodo grazi ir patvari. Ziuresim kaip nesiosis
Excellent bag, the quality is good, there is no smell. Delivery 2 weeks to Tula
Beautiful quality bag. Recommend
The order took 3,5 weeks to the Irkutsk region. With the store did not communicate, sent the next day. About the quality I can not say anything, I ordered not myself. The recipient liked it.
I got the order. The bag did not crumble in the delivery process. The color is very beautiful, suitable for almost any style. Stitched qualitatively. A small minus-leatherette is thin, it seems that it is not strong. Let's see how it will be in use. Inside one compartment, quite roomy. Well, a big flaw-a strong and sharp smell of artificial leather, I hope, it will fade.
The order arrived incredibly fast, more or less in 20 days had already arrived. The bag is beautiful, the quality is very good, I charge it enough because I use it to transport my 14 "notebook (it's the maximum measure) and it works very well. The straps are a little thin for my taste, but so far they haven't given me any more trouble. It is comfortable and versatile, fit many things inside. I really liked it.
Better than expected. Fast shipping.
Very pretty handbag
Excellent
All OK recommend
Corona amid 2week can do not. ねだん so Taurus. Clip: was.
Gorgeous bag! Excellent quality, to Yekaterinburg in 3 days has reached!!! First time so fast
Quality is not very
parfait
Beautiful bag, looks just like on the stores photo Thank you
Product description as stated. Very thin bag, no genuine leather as described. Jammer. Had there more of expected. Came to Belgium in 5 weeks.
The handles are weak, I think in a week they will quickly break
Very simple bag, the photo looks better. Done well, there are no claims to sewing.