Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Shirt for quality is good, only strips for some reason is golden, when washing does not shed, packed very good, store decent
Quality good delivery fast
good~~!!
Shirt chic.
I love the shirt, it's the best I 've ever bought, and the quality is fabulous, the exact ex-measure, I'll still buy with them
Description accurate, the store with the size has advised correctly, delivery fast month and seven days, in the estimated time stowed delivery, satisfied. Thank you.
Very impressed with the quality.. Packaged well too.. Has a nice silky finish to it.. Thanks
I loved it. It looks very well made and of superior quality. The color is very nice and alive.
I am happy and satisfied, high quality nice, Slow to arrive But was worth waiting, arrived much best than waiting ba, thanks store by your attention and quality of goods
Really very good, recommend, good quality,
thanks very nice perfect.beautiful colors
Shirts are super, the quality is excellent, came in 12 days. Thanks to the store.
Good quality and model according to published, happy with purchase
Too big. But superb quality
fits perfect! shipping came really fast! i recommend the store! plan on doing more business in the future! thank you!
I value it with 5 star as I think the delay was because of the situation that is living worldwide (Pandemic)
Thank you! Very pleased. The shirt is very beautiful. Size fits.
Delivery to Kemerovo 25 days. Sewing quality. Cut comfortable. Вгылядит excellent. I think, not for everyday wear in the office, rather festive-weekend. On height 176 weight 96 og 112 chose the size XXXL came just right. I was on a dimensional grid-I guessed it.
The product corresponds to the description, the size approached perfectly
ㅠ ㅛ ㅍ ㅊ Oi ㅍ Oi ㅊ ㅎ ㅊ ㅎ ㅊ ㅎ ㅊ
Portable medicine ㅗ signals into the Oi ㅌ welcome ㅓ 펖
Got my shirt, it took a little longer to get to me. But it fits me nicely and I like the material.
Thank you, good shirt, looks like in the photo but the color is darker. On the size 46-48 ordered XL, went perfectly. Shirt straight. When ordering, you need to focus on the size of the shirt specified in the table in cm corresponds to these sizes, not letter. On the shirt there is no birok, no size or data about the material and washing, no data on the manufacturer's firm. But there are no complaints about sewing. The store mixed up and sent the wrong color. Despite this I put 5 stars, the goods are good, the delivery is fast, tracked.
good
Super fast, impeccable article. Salesman: Recommended