Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just wear only,
Pants are warm, thick. 28 size for a child of 11 years old height 157 cm, weight 47 kg slightly with a margin.
It says Winter. But they are thin, although with a "plush lining. I needed Russian cold, not for the winter as in this 19-20g.
All in size, even with a small margin.
The goods came quickly. Outside jeans, inside corduroy! To the touch pleasant. But the smell of jeans is strong, and even a few washings and weathering did not help. I use more than 1.5 months. And the length of jeans for China, probably the most, but for Russia is short!
perfekt finally i got them
On the growth of 174 short XXXL
The goods did not deny. Roll turned
Thanks store
Short, less than the specified length by 5-6 cm.
The size does not match
Perfect
Thank you very much!
They Are a bit different to what is shown, But are OK.
Did not fit the size of 2 sizes larger.
nickel
thanks
Good product, but the size grid is not correct, it was necessary to size 2 less to take...
The parcel did not receive, the money was returned
The order is not very satisfied. cut so yourself, the threads stick out, the armhole for the buttons is not cut (I had to cut myself). plus did not guess with the size (but this is my defect). in short, 4 points per order.
Jeans got everything perfectly wear 48-50 height 170 ordered 32 sit almost tight store praise sewn perfectly
Thank you.
As described
With a given length, the waist volume was much more than expected. For thin people will not work, and even for normal physique-in question. Only for plump. Give it to my mother-in-law.
Pants did not fit! Choosing the size, used a dimensional grid, consulted with the store. I ordered it on his advice, but did not fit either the size or the height!