We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
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Excellent quality and service!
Sweater of good quality, fit in size. Took on the size 50-52
Very good
I'm 1,80 and weight 70 kg. I took 2XL and I'm doing very fair. I recommend throwing up.
Jumper quality is excellent, dense... I really liked it, only small, you need to take the size 2 more...
Everything perfect except the sizes that are very small I use the M and have had to order the XL which looks good on me.
Beautiful good quality sweater
The quality of the seams is disgusting, you can put a finger sticking out threads, more than 500R such a product is not worth it.
Excellent sweater: soft, pleasant to the body. Good qualities, knitting. Very warm. Delivery-a little more than a month. I recommend.
i'm happy with the sweater
Coftina malomerit on rosemir, ale yakishte,-Super
Delivery to Belarus in Soligorsk is quite long, perhaps because the order was made 11.11. The product is packed perfectly, the parcel is tracked. the quality of the product is excellent!!! smell unpleasant No. The sweater fully matches the photo. At a height of 176 cm, a dense physique came up perfectly. Both the product and the store sincerely recommend.
The size grid is wrong. the sweater is small size. the sweater is warm, for the winter. the delivery is fast.
Great.
The sweater is wonderful, dense knitting, there is no thread and smell. On height 176 weight 85 (Russian size 50-52) came XXXL. Who is taller-there will be short sleeves, they already sit tight. I would like to be more free. I recommend.
Sweater is good, quality, you need to take on a larger size.
very slow delivery, almost 2 months. quality product good
Gavau ačiu pardavėjui
The sweater is cool and the color is beautiful. But everything was overshadowed by a discovered hole in the abdomen, I had to take a thread with a needle and sew it up. And so all is well.
Quality fire for this money.
Thank you jumper is good warm
The quality is super, at og 120 the largest size sat perfectly
EXCELLENT thick cotton sweater
The sweater came up perfectly! Quality good! Purchase satisfied) 5 *
Sweater was received with long delay ! Thank store!