Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
The bag is dipped, the color matches. A little upset that she is very miniature, more like a large purse.
Ful refund
Great product.
Everything corresponds to the description and photo
The handbag is very good, the strap over the shoulder is adjustable in length, comfortable compartments, the photo corresponds, there is a small smell, posted on the balcony for ventilation. And, most importantly, to St. Petersburg delivered in 10 days! Seller recommend.
Very comfortable handbags! Climbs everything, including packages or thin bags to buy products! And even a tablet! Of course, the color is not bright. But thank you very much! And very fast shipping
The bag came for 2 weeks. beautiful. strong smell but I think it will fade.
Order "meteor" made 03.03 received 17.03 bag I order a second time. first for yourself, second as a gift. the quality is excellent, comfortable roomy for this category of bags. two compartments in the interior and two pockets on the outside. one deep, the other smaller. acquaintances are interested in where I bought it. great-grandfather umnichka. I recommend!
So cute!! funny smell though. need to air it out.
The bag corresponds to the description! Seller recommend!
Excellent handbag, very quickly came the order. I recommend, thanks to the store
Handbag is cool. Pleasant to the touch. Bought on vacation size for me perfect
I liked everything very much)
Good small handbag. Soft, the seams are even. Quality is good. I order not the first time. Mom really likes it. Seller recommend.
Thank you very much! The bag is excellent! Quality. All as in the description. And delivered fast enough! And for the little prize thank you!
Cute handbag, 4 Pockets. size 22 × 23. Liked. thank you! Came very quickly.
Thank you. Good quality bag for summer. A little smells hung on the balcony. I think the smell will go away. Thanks to the store. I recommend.
good
Beautiful handbag
Product according to the description, beautiful quality, I recommend this purchase; thank you;
The goods came quickly, the quality is good, thank you
Arrived really fast
Bag is really nice, very fast delivery.
Thanks to the store the goods were served. Handbag as in descriptions. The only strong smell. The seller even put the gift
Fast Delivery. All Super