Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good afternoon. I was very worried about the purchase. The store is just super! Answered all questions, sent everything promptly. The bag is happy. Genuine Leather. No marriage. The parcel to Krasnodar was about a month! Very satisfied. thank you very much!
Excellent bag, I really liked it. Very pleasant to the touch, 2 belts of different lengths in the kit.
Handbag corresponds to the photo. Small, comfortable, practical
The wife is delighted, jumps to the ceiling.
I order a second time, a bag of excellent quality.
The bag is soft roomy, qualitatively made, smells of leather. I recommend
Beautiful convenient good size.
Bag just class
Handbag liked. but with a zipper slider is not in the form of hearts. Unpleasant. the bag was not sent very long. month.
Bag Toch in Toch as in the picture. Genuine Leather.
Girls, handbag cool! Very soft, but at the same time the shape holds, as the bottom is strong and not small. The skin smells, very pleasant to the touch, the accessories are excellent, it shines dark gray. Very roomy! You can put all sorts of things there. The skin is most likely pressed, well, let it. The bag is excellent!
Excellent quality bag
Everything is fine
Very satisfied with the bag. Exactly what I expected corresponds to the description and photo. Three departments with a zipper, inside two pockets, a zip pocket on the outside. The lines are even, the lining is good, two belts. Looks like the skin, although all cuts are closed. Thank you store!
Chic. Worth every spent ruble. I chose the blue color, in my opinion universal, everything will fit, and at the same time will accent. Handbag soft, locks work perfectly. The shape is compact, but roomy due to the fact that the bag is frameless. I recommend!
The handbag is very good, tracked all the way, the skin is soft, there is a slight smell of the skin, I think it will quickly fade. Many pockets inside, two straps long and short. Lightning in black as they wanted and go very gently and without tasks. My wife is very happy.
Everything is fine, the bag came quickly, as in the photo
The bag is excellent, the leather is natural and the color is more suitable for red wine. Not large in size, but very roomy. I really liked it.
Excellent neat bag, good zippers
Handbag took for a girlfriend. Small size (corresponds to the information on the site), neatly sewn, accessories also liked. I think the material is something like pressed leather, looks natural and I hope it will be worn. Waited a little more than a month (probably associated with coronovirus). Seller and I recommend the product).