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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Good afternoon. I was very worried about the purchase. The store is just super! Answered all questions, sent everything promptly. The bag is happy. Genuine Leather. No marriage. The parcel to Krasnodar was about a month! Very satisfied. thank you very much!
Excellent bag, I really liked it. Very pleasant to the touch, 2 belts of different lengths in the kit.
Beautiful.
Wife happy
Nice
Handbag corresponds to the photo. Small, comfortable, practical
The wife is delighted, jumps to the ceiling.
I order a second time, a bag of excellent quality.
The bag is soft roomy, qualitatively made, smells of leather. I recommend
Beautiful convenient good size.
Bag just class
Handbag liked. but with a zipper slider is not in the form of hearts. Unpleasant. the bag was not sent very long. month.
Bag Toch in Toch as in the picture. Genuine Leather.
Girls, handbag cool! Very soft, but at the same time the shape holds, as the bottom is strong and not small. The skin smells, very pleasant to the touch, the accessories are excellent, it shines dark gray. Very roomy! You can put all sorts of things there. The skin is most likely pressed, well, let it. The bag is excellent!
Excellent quality bag
Bag cool)
Everything is fine
Very satisfied with the bag. Exactly what I expected corresponds to the description and photo. Three departments with a zipper, inside two pockets, a zip pocket on the outside. The lines are even, the lining is good, two belts. Looks like the skin, although all cuts are closed. Thank you store!
Chic. Worth every spent ruble. I chose the blue color, in my opinion universal, everything will fit, and at the same time will accent. Handbag soft, locks work perfectly. The shape is compact, but roomy due to the fact that the bag is frameless. I recommend!
The handbag is very good, tracked all the way, the skin is soft, there is a slight smell of the skin, I think it will quickly fade. Many pockets inside, two straps long and short. Lightning in black as they wanted and go very gently and without tasks. My wife is very happy.
Bag chic!
Everything is fine, the bag came quickly, as in the photo
The bag is excellent, the leather is natural and the color is more suitable for red wine. Not large in size, but very roomy. I really liked it.
Excellent neat bag, good zippers
Handbag took for a girlfriend. Small size (corresponds to the information on the site), neatly sewn, accessories also liked. I think the material is something like pressed leather, looks natural and I hope it will be worn. Waited a little more than a month (probably associated with coronovirus). Seller and I recommend the product).