Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
So happy with this bag! It beautifully made and looks much more expensive than it was.
The bag is harsh. Felt leatherette. Expected better quality.
I liked the bag. Sufficient large and roomy, with ease will fit A4 format. The only minus in my opinion is the absence of internal pockets, and so everything is fine.
The bag is not very large, A4 format, but cool, odorless, the threads do not stick out anywhere. The parcel was 2 months old, the store himself extended the delivery time. Also the seller put a gift, earrings)
The bag is excellent, quickly the order came
Didn’t receive the item, but got the refund quickly
The bag is great. The accessories look quality. Very roomy
The bag is cool! Packed was perfect, looks stylish
Perfect!!!!! ואיפלו המוחר added gift
The coolest bag. Quality. Everything is even. Packed very well. Did not crumple, inside inflated packages, packing above all called, the bag is super, definitely recommend. As a gift earrings, came quickly
A little color dark but the quality is good
The bag met all my expectations. Cool! Large, very roomy, easily placed A4 format and still place remains. It is fastened to the adhesive, outside two patch pockets, inside without a lining. The seams are even. The long handle is adjustable in length soft, but the short handles are firm, perhaps cracked. Time will show. Packed well, for the time of delivery did not deform!!! Purchase is happy)))
The bag was slightly crumpled, but in principle, excellent
Great bag. Spacious. There's a little smell, but it's not a trouble. Everything, as in the photo. And earrings as a gift put))) Nice
I went long because of the pandemic, I like everything, a large, spacious bag! Nothing superfluous, you look good! The store pleased with the gift thank him!))
Quite roomy, the quality is good, worth your money exactly.
Just amazing!
store bubble wrapped the bag very well impressed. the bag arrived in good condition and looked v similar to the picture as well. thank you!
Bag without zipper! Holds on one small button, there are no pockets inside. Valuable things are scary to wear. If I noticed, I would not take it
Beautiful. Received quickly. I love him.
In principle, a good thing. Very satisfied
The bag is good, all as in the photo. Uncomfortable the only thing, I'm not inside the pockets
Very cool!!!! Quality is super!!!
The bag is good. Leatherette. I took it for the office, I go constantly with the laptop, and the backpack spoils the image of the "lady": D arrived quickly!
The bag is very good, everyone is happy