SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product and store recommend 100%
Nice shirt. On ROS. 46 took XL. sits slightly oversize, as I wanted. Embroidery Super, neat. Came very quickly
Excellent size xlin Russian 50. Seller recommend to you.
A good shirt, snow-white, survived several washings already, all O'K. On OG 100 from growth 160 took L. I went perfectly.
Very beautiful blouse, quality at altitude, embroidery is very beautiful and there are no extra strings)))) thank you very much
Excellent shirt, I recommend!
Quality Super
The dimensional grid corresponds, the quality is super, the embroidery is perfect, factory sewing, the shirt is snow-white, I definitely recommend
Pretty but a little big for S.
Good quality
Unfortunately, the goods did not come to Ukraine due to quarantine. The money was returned.
Excellent shirt, threads do not stick out, there is no smell, it is made very neatly, my size 46-48 ordered XL in the volume of the village well and the sleeves for my height 177 a little short, delivery to Kazakhstan three weeks, track tracked, thank you store, recommend
It's very fast ומאוד top quality
Great shirt with embroidery
XL - 46 size!
I wear 42-44 size. Size M for me was big
Nice shirt
Good condition of the goods and good reception
Pas mal
Great shirt, my new love! On the Russian size 44 ska approached, it is an oversize
very beautiful
Nice shirt. Matches Photo 100% I took the size M, not in the guise, Pts free. It would be possible and s, but I think the sleeves would be short With the store talked, prompted, helped with the size Thank you, order boldly Went about 3 x weeks
Synthetic pure
Snow-white, pleasant to the body synthetics, elegant
Shirt class, I wear 42 size, m came up as I wanted, a little free, thanks, delivery month