Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods did not come, the money was returned.
not received the shirt. corona ...
I didn't. The money was returned immediately. For some reason they returned at customs. The store was in touch so I put 5 stars
The goods unfortunately did not come. The store returned the money. Thank you for your honesty.
Viscose, the quality is not very
The order did not come. Money returned
Goods not came, but sprzadawca turned money
The goods did not come. I got the money back.
The goods did not come, the money was returned
It took a while but it was worth very good quality
I did not receive the goods!!!!!
Good T-shirt, but came one unfortunately, ordered 2, between orders there was a difference in an hour. one came, and the second no (
5 stars for returning money, as I did not receive the goods ((opened a dispute
The goods did not come
It is difficult to evaluate the goods, since he did not come to me, the store extended the delivery, the parcel was not tracked. The money was returned through a dispute.
The first time I ordered it came in 3 weeks to Krasnodar, I ordered it again and the goods did not come
The parcel did not come, but the money was returned
I loved it. The fabric is super soft and I highly recommend, the size was excellent. Thank you.
Quality to be honest terrible, synthetics, but for such money what could be expected
Synthetics are not good ((
It didn't come. Money returned only through Ali-Spor
If it wasn't pure synthetic, it's very good.
The fabric is pure synthetics, the inscription is not white, but color! size L on the Russian 50, a little shines through
The store confused the prints (((((pts sorry) but the quality is chic)
Good evening. Today I received a T-shirt, I went for a very long time, even opened a dispute, but in the end she came. Quality is normal, only synthetics. At 98-80-98, the village is normal. Not tight.