SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There are some doubts that the gloves are "winter", but we will check it over time.
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The goods did not come, the money was returned!
The goods never came. Ordered in December. The tracking indicated that the item was sent... That's all.
Gloves drove 2 months. On a big hand the size approached perfectly. Gloves in severe frosts will not save, very thin.
Too thin, not for winter, although it is written that winter
The order came in a month. The epidemic did not affect. The glove is just in size. For hunting comfortable. Thank you to the store.
For a very long time drove gloves, especially for a long time in Ukraine, ukrpost apparently carries turtles. Sewn not very neatly, there were a little protruding threads, but the son of a teenager likes. Size corresponds. On the hands are pleasant, for the Odessa winter fit perfectly, this fabric is similar to plashevka duplicated fleece. For those who live in the north it's thin cold gloves, for us the South is what you need.
Quality, not winter
And where are they winter? They are thin, fleece is not really, up to-3 maximum
Great item!
Expected to order more than two months, several times asked to extend the protection, but no response was received. Order, judging by tracking information, long time did not leave China. The store refused to return the funds up to attracting Ali support.
Specific G..., thin, well, not winter, autumn-spring is possible
I'm very satisfied
Delivery of the week is two to Kyzyl. The heater is a little different as it was shown. For winter, gloves will not go, but for active actions I think will come down. On the arm sat well.
If you remove the yellowish shade, it would be just super.
Look at how to wear. Not much karabinchik fasten two gloves-it jammed.
Think there are thicker, but to-5 hands warm, yet strong, there was no frost
Gloves are good, but thin. Not go for the winter.
And the shark's eye?
Came, quality is good, track tracked
The goods came, the quality is super, the delivery is fast thanks to the store)
Norm!
Great Made, super product! Highly recommended
They are not winter, maximum on a cool autumn. Insulation is very thin. The fabric of the top is rough. Gloves took hunting, very disappointed.