Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything perfect
Jeans liked and most importantly came to Russian 50. Warm, stretch. With the store did not communicate, the goods were sent quickly
Pants are not small, they were even slightly too big. But under the belt will come down, as for me it is better than if they were small. Before buying, I advise you to read the comments carefully, there is a lot of information about the real size. I'm generally happy with the purchase. Yes, I would like the fabric more dense, and the lining is thicker. But on a cool autumn and relatively warm winter is suitable. Of course, these clothes are not for hiking north or mountains, it's just so as not to freeze in the city. As a result, the purchase is satisfied.
Beautiful.
The parcel was received in 82 days from the day of the order. I didn't expect to come. Ali Express even returned the money.
Jeans got too late they I now don't need what to do
Jeans of good quality. Planting is quite high, so the figure with the tummy does not sit too well. The height of 160 cm is long cm by 8
It was a long time (holidays) I already opened and wed but came of course the dispute canceled the jeans I take the second quality is satisfied with the weight 83 kg. height 176 cm. Without a belly I take 35 wallet and phone in the back Cormans climb freely to walk pleasantly
Beautiful, warm, right… Perfect!
All kind time of the day. The parcel was not happy, waited for her 57 days. But the most important thing is that it upset that small sizes! That is, in the waist is normal but the leg is small. I grew 181 cm. Ordered "33"-size. The quality of the insulation is not high, the photo has a very voluminous material in the "life" thin and does not cause confidence. What is offensive ordered two trousers, warm with fleece (which well, not fleece) and autumn-spring. Sewing for low people is not higher than 177 cm. I'm not!
Approached, all at the time!
unable to continue import duties to pay when it was your 8e through the process, and I give the 6e
I order the second jeans. With the first missed with the size, taking on the size more that the husband wears. They turned out to be big. Ordered this time size 29. I'll take my pants off the Mujama height 169 and they're just right. I'm afraid the growth will be short. About 96, from 73. They sit well on me. The same female size was more short and do not sit so well on the figure
slow shipping the product arrive after 2 mounth but is very accurate thanks store
It's been two months. Quality is good, but it was necessary to take blue. These are almost black. The height of 166 in length is too big.
Very long delivery-almost two months! took from this store in one order pants and warm jeans. and those and others on the height of 175 and weight of 65 kg. They sat perfectly, even the length approached clearly-you do not need to carry Shorten, immediately put on and went. jeans in the photo look straight with a very thick and warm fleece, in fact-an economy option, fleece is thin. pants are not insulated at all, but this was not declared by the seller. sewn normally, there are no obvious jambs, pockets are good, moderately deep.
Jeans are well sewn, but shipping is very long
Well packed. Can be a little larger, but it's all right.
All best. Repeatedly.
The jeans are great. They fit the description and size chart. Very warm. Thanks.
I wear jeans 34 sizes (height 183, weight 100 kg), but according to the size store chose 35, as closest to my data. Came jeans 35 sizes, which are great to me for 2 sizes in width, order the size less makes no sense because. Rostovka at 35 me back to back. The jeans themselves are insulated, but the material is not jeans, but some thin stretch fabric, if you can guess the size, jeans with their purpose will cope, although externally not very, given the price on the sale and coupons, maybe you can take it.
Good jeans. Approached the height of 178, weight 83 kg. Slightly slightly short, but not critical, if worn on the hips. The material is dense. I recommend
good
Quality 100 +++++++++++++. Color and sewing just Super!!!!! Came in 2 days and the opening of the dispute!! But the store is not to blame!!! I post a screenshot of the tracking of delivery on which it is very clear how "works" our customs!!!!!!!!!!! Words just NO!!!! And I will order jeans only from this seller, which I advise everyone!!!!!
Excellent store! The packaging was very good. Good product. Great quality, fits well, the stretch is comfortable. Thank you very much. I recommend this Seller.