Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
To the product there are no complaints for such a sum, carried a month...
Very good backpack!
Very high quality sewn. Thin, but light, sits comfortably. Very pleased. For 3500r-
Excellent backpack, back hard, straps of normal width, many pockets. No rain. Delivered to the apartment.
Everything is cool
Okay then
Bluffing at this price, I did not expect much but it's above what I could expect, you have to adjust all the settings, not obvious for a novice may be, but once well settled it is very satisfactory!
Thank you very much for the ambulance sending the goods. The store is not slow, but quickly and skillfully performed his work. Whoever tries, will be noticed by others. Even the Bible says: 22:29 "have you seen a man who is skilled in his business? He will stand before the Kings, he will not stand before the simple" 22:29 have you seen a man skillful at his work? He will stand before kings. He will not stand before common men About the goods I can say that, the backpack is not professional, but the usual hike with friends even for 3-5 days is enough. All that you need to fit and adjust the back and height worthy. Stitched not weak. Of course, if there is a stuff, you can tear up any material.
Backpack super. Especially for low people-adjustable back length and backpack sits on growth. A lot of straps and what's nice-long enough to put a foam or a tent under them, not just an umbrella back seal. It can be poured into it and outside can be liters by 150. The straps are strong, everything is sewn well, comfortable fasteners and zippers. We go a lot in hiking and old backpacks are already morally outdated, and this one is super!
The store sent the goods not immediately, not sociable. To the request to send as soon as possible did not answer, sent after threatened to cancel the order and threw in the HS apparently. The order was three weeks before UFA. I received what I ordered, it looks pretty high quality, while no defects are visible
A good backpack, adjusted for himself, you can safely go camping for 4 days! Seller sent fast
Shipping fast. The backpack itself is designed quite convenient, the performance corresponds to the price. Threads do not stick out, seams do not diverge, zippers are all working. With intensive operation, it is necessary to additionally sew the mounting places of the upper adjustment straps of the shoulder straps. To the store-success in trade.
Sent for a long time, but came quickly shorter you can order
Excellent backpack and quickly came! Thank you.
Delivery to Tomsk in Russia 7 days. The quality is excellent. Suitable for any complex of the tourist. I'm happy and recommend.
A regular backpack for your money. There's nothing to add. You can take it.
The backpack is great. Good seam. Quality is good. The only thing I thought would be more. I recommend the product. The courier delivered directly to the apartment. The order was about 2 weeks before Saratov
I liked the backpack! Everything was adjusted to its size, the main department can be hit from below, and from the central part and from above, very convenient. Many pockets, straps. Quality is good
good
The backpack came quickly but from Moscow, not from China, although for the delivery of money, they say from China deliver. It's cheating. I thought that on the front side of the pocket is large, it turned out that access to the main space of the backpack! I do not understand why 3 access to the main compartment, only weakened this backpack.
Hell!
Пришло все в срок, на вид норм, дополню отзыв после эксплуатации
For the money spent it is really good. Very recommended.
Спинка регулируется стропой, это удобней чем 3-4 положения как бывает. Вход в основное отделение сверху, низу и посредине. Рама алюминиевая с изгибом в форме позвоночника. Это мой первый рюкзак, не особо в них шарю. Нитки не торчат. Исполнение качественное. Про долговечность не знаю.
Will be checked on the likia trail) large backpack