Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
works perfectly quick delivery
Super comme la description.
Everything came quickly! Is working
все отлично работает. Но телевизор перестает работать. картинка рассыпается и это через кабель изображение. Получается что очень серьезное поле создает это оборудование. Теперь не знаю что с ним делать. Думайте сами. Обычно я телефон ставлю на зарядку и смотрю телевизор. Теперь это не получится
The order came quite quickly, packed normally, everything works charges Samsung S20, heated. Later I will write additional.
The product does not charge my phone.
Thank you store! Sent the goods quickly, and to Ukraine it quickly arrived! The quality of the goods is excellent! charging works well!
Fonctionne très bien merci
Works OK. The cover should be without foil, otherwise it does not charge. With the removed cover works fine.
All is ok.
All fine
To Kazan, the parcel reached quickly enough. It came whole, there was no need to communicate with the store. Charges slower than, wired, but with the function of fast charging, provided you connect a compatible adapter, this minus can not be considered. And so convenient, I'm my Samsung, my wife iPhone, my son is charging the tablet, I put it all. The backlight changes color, signaling the charging state, when charging is not used, then the backlight automatically turns off until you put a gadget on it.
все работает. самсунг с20 + заряжает
Until now working very well!!
Works, everything as in the photo, in Kiev for a couple of weeks has reached.
all is good
Beautiful object, works very well, arrived quickly
The article meets the expectations.
Corresponds to the description, good quality, arrived quite quickly, I recommend the store.
Вельми швидко. Все як на фото. Працює. Товар та продавця рекомендую.
Thanks
Everything ok
Works, performs its functions. It is heated, of course, but as a frying pan. Actually, the price exactly works. I do not know how to compare with the original, but I do not think that a magnet with a coil of inductance in a plastic case should cost more. I ordered the very plash with a cable without a power supply. Delivery 20 days in consolidation.
Charges fast. Haven't checked the 30W promise but its fast and doesn't heat up much. Turns off when charging is complete and I love it as it protects the battery by preventing overcharging. Glows a mild blue and pulses so not too distracting at night. Green when powered on for a few seconds. Has a velvety soft surface feels nice to hand and makes it non slippery for the phone. Over love it in the two days of usage. Will update more after some usage.
I have Doogee S68, checked-charges. Convenient. The Wire in the phone does not need to be shoved. The connector and plug of tightness does not wear out.