Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect. Purchased the 17 May, received the 25 May = 8 days
More would be the volume
ok
Looks a little smaller. Quality is good. Before the Kemerovo region came before the declared period for three days
Very compact tactical backpack, plenty of storage and zipped pocket. Good discount choice for hiking or outdoor sports. Small negative point on the zips that look quite fragile, remains to be seen on the duration. Good product arrived in 15 days in France.
Good backpack. Looks bigger than it is.
Excellent quality!
Very good solid compliant product I highly recommend
Bag of very good quality arrived quickly compliant with the purchase full of pocket and hiding
Very pretty and with many pockets
It is beautiful and therefor it I ricomprato but sorry that have taken off the double zipper pockets in front; they were very comfortable; in most lack the port side mounts umbrello bottle or port; hope my reports not being ignored; i liked the delivery time this time i didn't have to wait much.
Product good workmanship
Worth, is very good! Internally is not so resistant to carry for example tools loose. But aesthetically beautiful, regulators are intermediate but not strip the practicality and ruggedness handbag! Recommend.
FIGHISSIMO… just like IN the picture
The item looks much bigger in photos. Not very happy...
Happy very good product
Everything perfect
very nice quality at this price.
good quality product. delivery time was excellent , less than 2 weeks
Shipping clean and care with double packing I recommend
Good quality. Satisfactory
Great backpack. Took in return the same. The only negative is that double dogs with a zipper only a large compartment, on the rest single. Not very convenient in operation, but it's a matter of taste
bom
Good material quality, very comfortable and versatile
ok