Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came quickly. Packed well. Backpack of excellent quality! Thank you very much to the store!!!
очень хорош для своих денег
Backpack worthy. Inside there is no rubber, this Plus, was before this same almost a backpack, for the first time it crumpled and was dirty inside.
Хороший , удобный рюкзак за эти деньги . На мой 56/182 размер сел хорошо , Ремень на поясе тоже застегнулся с запасом 10 см.
The backpack is good, only smells) and can be narrow, we'll see.
Excellent hiking backpack, good material, smooth strong seams. The size for hiking is what you need, for me, for a height of 192 cm. Just came up. As a city backpack do not even think, too large. If you look like a city-look no more than 30 liters. The shipment was fast, arrived weeks in two with a small. One March throw with it I already made, satisfied as an elephant, the straps lie comfortably, do not crash into the shoulders, the back breathes, pockets are different small compartments and small. In a word, the thing is convenient and good, I recommend to purchase. Also recommend store.
perfect
Very beautiful and acceptable price
Backpack is just a bomb
top qualié!
Super, polecam.
Excellent quality, great price.
.
Отличный рюкзак. Пришёл за 18 дней. Соответствует описанию
супер рюкзак, спасибо продавцу!!!
Comfortable, roomy, suitable for hand laying
Nice bag, feels good, it is quite big. I haven't used it yet so I cannot tell his strong is it, but it seems good
It looks very good, the fabric looks tough. When I try it, I'll get more feedback.
60L. delivery 2 weeks!
Took for the gym. Already I regret because. I didn't see it narrow. Really narrow. It would seem high, you can put a lot of things, but no, all the tube is shoved. And no normal laptop, too, will not fit, maximum 15 ". The quality of the seams is adequate, if it does not load 10 kg, it will be enough for several years. In any case, I will add a review after a couple of weeks.
Great article perfectly matches my needs. Perfect description
The backpack is excellent, sewn well, the fabric is dense, smells a little China :), delivered quickly, I advise you to buy!
Thank you. It came very quickly. Quality to the touch is good. Threads do not stick out. Producer recommend
Bate liked it. The lower straps under the pool, for other qualities I can not say anything.
All OK!