Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Velcro on these so far is really secure
Who are you some a few times because having to add the Velcro is a lot of work, and my puppy moves a lot. I want to put them on my puppy he goes straight to bed, he doesn't want to walk in them But I know that's just because he's not used to it yet. The downside is the Velcro that comes completely off, I'm screwed I'm gonna lose a strap, it's just an added hassle
These were great, my older dog kept sliding around on my floors and these really helped her.
These are great booties. They are soft, but also offer protection for my poodle when she goes for walks. She has very sensitive feet that are easily inflamed. These little sock booties are perfect. Once they are on, they fit snuggly and don't come off when she walks. I have lost many little boots on walks. They keep her feet safe, so no more inflamed feet. She also does not mind wearing them and does not stumble in them, which she did with the other hard soled shoes. She went in the water with them, they don't keep her feet dry, but she was able to play in the water with no problems and then walk back to the car. We go on 1-2 hour walks down by the river almost every day. I recommend these booties. Just a note, I don't think they will last for a long time, but they are inexpensive enough to be able to replace them once in awhile.
Our dog had an eye infection and kept scratching it so it would never heal. I ordered these in an effort to avoid the dreaded CONE....He loves them! He doesnt mind them at all and they are soooo cute on him. SOmetimes they do slide off if hes running around too much but they definately serve the purpose . They are soft and pliable and have rubber on them to prevent slipping. would order again.
And it would have been an M for an average breed dog of 8kg. But the quality is good and they stretch well
He loos so cute with them on. Once on, they won't come off. He got use to the quickly the bottom is coated with a rubber like material that keep his feet dry; however, the top is made like a tube sock.
It's like the description. Very happy. It will be convenient to wear. They won't fall. It came quickly. Definitely recommend
good!
ok, for very tiny pet. 1-1.5 kg
These booties are well made and do most of what that they state. My only hesitations to give five stars is they are difficult to put on. One has to stretch them over toe nails and paws and even though they have velcro restraints, they still slip down and constantly need adjusting. I would not know how to recreate, but next pair will have to be easier to put on somehow. In the mean time, I stopped using for fear they would jus trip up my little dog.
it is very good
These are just right!! Size medium for my mixed chihuahua
I used these twice, the first was on Sunday when we went to church, sadly my dog has skin allergies, so I saw negative and positive, the negative, she scratched her ear raw, but the positive, she didn't bark when we got to the door. Yesterday was better, did preventive for the scratching, but we got home, no barking and she didn't bark when the other dog asked to go potty. Probably when we don't go anywhere, will give her a half a one, just to relax her for the day.
Love these puppy shoes! My dog has allergies and every time he comes in from a walk he's always biting at his feet. I got these puppy shoes and I think he likes not having to bite at his feet anymore. At first he was walking a little weird but after about 30 mins he was back to normal. They do run really small.
These are very cute, but my cat won't leave them on. He'll shake his feet until he won't take them off. Otherwise nicely made and I like them. Just have to wait for my cat to get used to them
we found some that are small enough for his tiny feet. My only wish is that the velcro strips were attached (I might take a needle and thread and sew one end onto the ankle part of the boot). Otherwise, we're more than happy with these boots!
My chihuahua tolerates these more than other boots I've bought. He refused to wear any boots with shoe-like soles to where he couldn't feel the ground but these are just like socks with rubber, water proof soles so he seems to like that better. The back feet stay well if i pull them up past his hocks and then use the Velcro straps to keep them in place. I'm having a little trouble getting the front ones to stay in place but they don't come off, just fall down a little. I would have given them 5 stars had they not came with one rubber sole dented making it hard to place and stay on.
They quality is good and price was great.
We got these for our little kitten that was born without a foot on one leg. He struggled walking on his little stub, but these socks really help!
I love these booties! They stay on her feet and I dont feel like I am cutting off her circulation like the rubber balloon like ones they have for dogs. The velcro comes separate, but if you lose them you can just run to the hobby store and get some velcro straps. As you can see in the picture if you make the velcro nice and snug right above their paw pad, they will not come off.
Arrived, Thank You!
very good! thank you!
Received fast and in good shape.
it is good