Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Smells very plastic. Not know the quality and will resist
Shipment Express, product consistent with the description.
Delivery to Tver only 2 days, brought the courier. the backpack is very good, one but, the color is not the one I asked for. asked for a dark brown, sent it.
Excellent quality backpack. Very space with good partitions. Recommend
very nice and classy
Very good backpack, a lot of space and additional functions/options with tactical straps all over to attach extra stuff. looks good too.
Excellent backpack. Full of storage
The backpack is very steep, roomy! Hiking, long trips, business trips, fishing, traveling this to him. The material is very dense, from the rain will save, strong wound! The straps will not break, everything is extremely high quality. In other stores would cost thousands of five. Take it will not regret it. Arrived in two three days. In the morning I ordered, three days in the morning I brought a courier! Leave your number, he called me. In general, the best backpack, which is cooler than many backpacks of a higher price category!!! (In the photo in the backpack there are things, it is convenient to wear on the back does not press and does not press)))
Franchement top !
Ótimo
Got an order, all, a great store, ordered a second time. Take the goods great.
ótimo recomendo chegou muito rápido....
Product as stated, is of high quality and has everything perfect, super fast shipping, 2 days for Portugal, highly recommend the product is reliable and very good. Very good price for quality product is 5 stars
I like it very much and it's big! Thank you very much
si
Hello! Backpack arrived fast! Looks good and I like it! Thank You!
good product
Good quality goods and fast delivery
Excellent quality, better than I expected.
Fast shipping from Poland. Excellent quality. Thank you!!!
Its big..but good, quality i see when i use same time, i hope its be good.
The quality is excellent both for work and for material. In general, who needs a backpack I advise to buy.
Insane quality.. All the straps you need. I ordered 13 and got it delivered packed one by one! Beautiful color by the way, exactly as in the pictures.
Got a backpack wrong coloring. Tracking the parcel is not prepared possible.
Before that, I took green fishing, the second took my son-to work. backpacks are cool