Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing quality, it's very very good, see if the zippers last.
Great! Received in less than 3 days as expected, perfect condition, very good quality. Received in France with a patch of the French flag, thank you very much!
Fine made backpack
The quality is so-so, and stinks, but for such money norms) before that was a tactical backpack of Russian production "bear", cost about also, but the quality was was was served for more than 10 years unfortunately disappeared from the Warriors in my city
The bands on the side and bottom not correctly. You are pretty lashing and detach from itself. The ribbons/belt on the side and bottom are not tightening properly. They are quite lax and resolve on their own.
Colour a bit misleading maybe since more on the grey side rather that cyan-ish
Top Backpack
Very fast delivery, straight Lightning. Perfect backpack with very good appearance, durable materials, backpack comfortable and roomy
Very fast shipping, the product is as shown in the pictures
охрененный громадный рукзак! отделы и карманы для всего на свете.
It's the best purchase I 've made, I use it for everything, the product is the same as the one in the photo, it has plenty of space and compartments.
Delivered quickly. Good solid bag.
Perfecta
Identical in everything they sell on Amazon at a somewhat higher price
The backpack never arrived. Seller made the refund without problem and fast.
Super lovely bag huge many compartments and posibilities to stuff to store and to hang Quality good looks zippers walking running smoothly and suffocate work looks strong out in short lovely bag with sufficient space definitely worth the money
Super fast order April 1st delivery on April 5th. Apparently good fabric and zippers
Delivery in France: 5 days. Product conforms to the description.
The goods are very satisfied, the quality is super. Time will show how strong the briefcase;)
The delivery time is normal, not in hard. Material worthy. Lots of pockets. Bulk.
Excelente
Top Seller
Everything is in perfect order, I highly recommend. Thanks.
Awesome, the backpack was there within 2 days. Super service. I am totally thrilled. And the backpack is great. Very stable, lightweight and high quality.Thank you.
Amazing, very good backpack I bought it for a gift and I liked it so much that I bought two more according to store's directions for sales in Spain only ships with the Spanish flag but the three backpacks I have arrived with the Spanish flag and the United States flag,