Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like the announcement, thank you
hi this is very nice but its not easy with the zipper its not tuff a naff in the front side so its kind of fooling thats why its not easy with the zipper but i still use it because its nice
The store sent the goods in 3 days after payment. The product corresponds to the description. Backpack weight 730 grams. In the case did not check, but when the defects were examined, they were not identified.
Cool backpack. Not very big, but in the forest There's enough to go to the girl. Many pockets, withstands weight normal
thanks
A priori very good looking and bigger than I expected. I'm waiting for June to test it on the ground and value its resistance. I attach photos with measurements taken by my
Good backpack! all as in the description.
Ordered 03. 04. The parcel received in the morning at the Post Office in Perm 19. 04. The backpack is large, roomy. But the inner material with a smell like a bag, long ago bought with the same material, which after a while began to crack, and then fall off. I would like to believe that this product will not happen to this product. We will use it, time will show. The store is sociable. Quick answers. Packing so-so. Two Pat packages.
Cool One
Excellente Merci
The backpack is roomy and comfortable, it came quickly-in a week. Laptop 17.4 is placed without problems with the power supply and mouse, there is enough space for other things. The backpack is conveniently fixed in the chest and belt area. The locks of the compartments are single, they look flimsy. The compartments are small-the main large, it has a flat pocket for documents, the second small, outer without a lock and two mesh pockets on the sides. There are screeds in vertical and horizontal directions.
I was surprised! The truth is that it is very comfortable and perfectly performs its function. I 've used it to make the way of Santiago and I 've even had enough space. Shipping was fast, in 7 days I had it in Spain
50L I like it!
Backpack of good quality, some reviews thought it would be flimsy, but it is strong enough, sewn well. I have not used it yet. There is a smell, I hope it will fade. Of the minuses, small stains on top of the blue fabric, but not critical. Delivery is very fast, in general purchase is satisfied. thanks
!!!
Me encanta!! Llegó mucho antes de lo previsto, es súper bonita y tiene muchos espacios para guardar cosas. Buena calidad para el precio que tiene! Recomiendo 100%
Pleased recommend
Очень быстро пришёл, всё соответствует описанию
Good backpack, light. The back is soft, without a frame. Come quickly. On the runners of lightning bright laces, so they are noticeable immediately. A trifle of course, but pleasant. In general, neprofi of course, but quite good, if on a hike once a year to walk.
ENVII SUPER fast and perfect backpack
The goods came very quickly! It's okay, it's whole, it looks good too. In terms of strength, I'll check it later.
I am very satisfied with the backpacks. They are very spacious. I am very satisfied. I highly recommend the store and the packs as well.
Good, big enough, many external pockets.
Good shopping has enchanted me, it seems the zippers are a little weak, but overall it's very good, just what I needed. It came very fast.
The goods came, we really liked it, for such a price just an excellent backpack. Ordered a child, go hiking. came in 17 days. Quality is also good. Thank you store. I recommend to buy.