Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As indicated in the description. The delivery very fast.
In Minsk RB 20 days. Norms. Satisfied
Everything corresponds to the description
Everything is super. Corresponds to the description. Simple roomy backpack. Took on the alloy. Convenient.
All as in the description. Material quality is average. I will try
Excellent just like in the photo and shipping was fast
Ras
Very big and light, we will see if take the day to day.
Everything is super, the backpack came, not torn, in excellent condition, I hope a couple of seasons are like, you can safely order
looks good. later it will be seen how strong
Not very high quality but for this price also not to expect true. So absulut OK.
Very good backpack, came quickly, sold happy!
The goods came quickly. I order the second time. Backpack looks reliable, sewn well. For such a price, it's better, I think not to find. Recommend.
Shipping is fast price contrast helmsman
A good backpack, without jambs
I liked everything very much. For such money, the goods for 10 out of 5. the volume did not measure.
Excellent. the goods are excellent, the store is excellent, the delivery is fast, everything is satisfied. Seller recommend.
Very good thank you
Sooo long
Great backpack! Lightning is only one on a small outer pocket, so that there is nothing to break, the main compartment on the tighten, the top valve on the 2 phases, is removed completely if necessary. In two side pockets, it is sewn on a poltorashka, inside the pocket for the hydrator, the output for the tube is present. The straps are adjustable from below and above, there is a chest and waist mount.
Backpack Super
Нормальный товар за эти деньги.
Wonderful backpack.
Very good product
As described