Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Approached, everything is beautiful and high quality
Everything came whole, in the navel and foam. It reached Moscow in less than 2 weeks. The order is satisfied. If you use a neat phone, then you do not have to order glass every month. Haha
The glass cracked a week after installing on the phone
Super Glas
All Super
Fast Delivery
Glass in appearance and on the touch good feel oleophobic coating well, and in the case we will see. sent quickly delivery is also fast. In general, I recommend the store.
Packed perfectly, everything came whole, until it glued
.
Very long sent, and also very long went, with the store did not communicate so I do not put the Stars
Well packed. Fast Delivery
Cool, very durable, thanks;)
I ordered 2 glasses, on iPhone 6s and 12 pro Max. orders for food in one parcel. With the beginning of the store, after payment canceled the shipment, but after the email about the reasons, sent again. Delivery was pretty fast. Opening the parcel found that the seller, put the wrong glass on. 12 pro. On the gear glass lay down, the quality is good. For his mistake, the seller returned the money.
The glass turned out to be short, not suitable for the phone. I do not recommend this store
Glass turned out to be short, not suitable for phone, do not recommend this store
Everything is fine!
Came, everything is good for its price is very good
Great glass. Well packed. I recommend the store. Sent very fast.
It came to me very quickly.
The edge’s are very scratchy even cuting If your not carefull . But good product at all.
Just plain glass. It was 2 months before St. Petersburg.
Externally, everything looks quality, but not yet glued!
Everything is fine
Excellent) everything is intact and safe
The parcel is lost. I didn't get it.