Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
The picture looked better
The bag is not leather, the handles are thin
Not really. It looks like a glued bag. It looks bigger than inside.
ok
Viskas būtų outlet, tačiau nebuvo užtrauktuku austrės.
The bag is light soft, roomy that I wanted to come quickly. Thank you for the gift card.
Product quality it very good and color is same as display.
All as in the picture. SIZE: Height 25 cm, width from top 39 and bottom of bag 30 cm. The color is beautiful brown. The quality is very good, the bag did not crumple, although there was nothing inside at all. Came a bag to Ukraine in two weeks. Oooochen satisfied with the order!
I ordered 5 bags total from this store. They are all high quality! 1st one I bought last year was $15 now they are $18+ so order more before they get expensive! I bought one for myself. 2 for my mom. 1 for my sister. And 1 for my Grandma. They all love it.
nice
I order for the third time .. Happy! Very quickly came delivery ..
ok ok ok
Super! Quality at height, inside three compartments and pockets, outside one pocket, handles are adjustable in length, there is a long strap. The parcel came in 2 weeks
Handbag very pretty. Consistent with the description. Goods came after 2 weeks from order. Recommend
CF and the Wimble こまかく the おおきな things はいり not firm and nice did かんじ thong ほそめ
Average quality
Beautiful handbag, well designed, and leather, excellent finish. The bag is bigger than I imagined, has internal partition and is lined with fabric similar to nylon.
Hello it is beautiful and pure leather it is not PU leather. Thank you very much it is similar that the two ordered en05 or 06 2020 c is very beautiful Thank you Fast Delivery Thank you again
Fine bag. Happy with it!
Podchodziłem sceptycznie to order and at first glance looked slightly, but after unfolded effect satisfactorily. Cool handbag. Partnerka satisfied, because dostała two handbag to wear casual.
The bag is pretty, but does not really match the color "coffee"... It's almost red!
Très bien
it's my second bag from this store. love th and great. quality for the price
Nice, beautiful bag
As picture