Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
A little handle тонковатын, and so it seems, looks normal
Colir is not a supplier in the city, ale in the Main all kind
Color is not gray, not beautiful. But in general, their money is worth, many pockets, comfortable. There's a smell.
good
The handbag reached Moscow very quickly, very cute, dark blue, has a very strong smell, the format of the sheet and 4 spruce is packed, thought a little more! I recommend the store!
I am very pleased with my request! Loved
I liked the bag. Roomy. There are many pockets inside. Confuse thin handles. Color awesome.
Sent quickly, the bag came not crumpled, a little there is a synthetic smell, but it disappeared a day on the balcony. As for me, the photo of the store the bag looks more presentable and stylish than live. But in general, the quality is good, everything is well stitched, the seller and the store recommend
I like everything, only the handles are thin
Size and photo corresponds, came in 3 weeks provided virus and customs! Cool material, many inside pockets. Let's see how long it will last)
Good quality meets the full price, I recommend the product preshol for 35 days before
The bag is excellent keeps the shape, the size is not tiny! Came with a small marriage of color, the store compensated. Shipping super fast 2 weeks! I thought because of the pademia I can not wait!
A store is a great man. The delivery was excellent. The product is excellent I recommend it 100 percent
Gostei
Very good!
Bought for 801 rubles. I really liked the laconic bag made of pleasant to the touch leatherette. Thoughtful packaging, a roller was laid on the fold of the bag. Bordeaux color is noble. Thank you very much.
I have not unpacked yet, I will add it later. Delivery fast, store recommend.
A good bag, all as in the claimed description. Handles are thin. The smell is present. The parcel is delivered on a day before the declared period.))
Received Today! I Am very happy. The bag is beautiful, arrived very well packed and protected in a TNT that helps save and protect the bag when not in use.
Very good bag, very good responsible store! recommend!
Good bag, as in the photo, thanks to the store
Super ok!
The bag is good, but as already written, the lining does not take the whole volume of the bag, as if the bag in the bag is inserted and not sewn completely to the bag.
Good Builtup Quality And recieved as Described.. Thank you store for fast delivery.
beautiful bag. took about 2 and a half weeks to arrive it just got delayed at customs. i recommend this vendor