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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Order, unfortunately did not come. I'm only linking this to common difficulties in the world. I'm sure it's not the store's fault. Repeatedly extended protection. The money was returned. If ever the goods come, I will definitely return the money to the seller.
Super
beautiful, ordered for a Disney trip which was now cancelled due to Corona but the girls are wearing their crowns everyday. Bridal quality!
Très bien
Very pretty!!! The rhinestones shine with a thousand lights
Crown very pretty, no damage, while the shipping time was very long because odejmuję stars.
The store is very good, the order was sent quickly and arrived in less than a month. It is a pity that this beautiful crown broke in two places during transportation. But nothing, I'll order again, the money returned immediately, without any problems. So I recommend both the seller and the store!
Beautiful elegant small, thank you
Very pretty
A beautiful gift to my granddaughter, I'm sorry we're not around until the quarantine... Thank you to the store, I like the invested work in this enterprise. Recommend shop and product.
very cute. just smaller than I thought
Very pretty and solid that I did not think thank you
The Crown is very beautiful, all pebbles are in place. Was packed in bubble wrap. Seller recommend.
parfait
Highly recommend, great store and product
Item as described. Quick shipping, Thank you.
Very beautiful, and good quality
Very beautiful! thank you Seller
She's just great. I'm delighted with her. Quality is super. Delivery is fast. I'm very glad that I chose this store.
Beautiful!!!
Order of February 23 received March 13 well packaged perfect thank you
Perfect!!!!!
Recommend diadem as. photo for efficient delivery
I did not even think that for such a price you can buy a normal diadem. I ordered my daughter at the prom. She's super. Read in the comments that plastic, but it is metal (which is naturally better). All rhinestones are in place. It was almost two months, wrote to the store, he quickly answered. Everything is super.
Item not received