Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Good quality coffee table and very easy to assemble. Shipping and delivery has been very fast. I totally recommend the purchase of the product and the vendor.
Excellent quality!
I liked the item, I didn't put 5 stars to store, because they canceled my first order and didn't give me a reason, I had to contact them to make a new product shipment, that if I get muuy fast, thank you,
Without damage, came quickly
Качественный, устойчивый и не тяжелый стол.
Received in 15 days. No mounting manual The legs are indeed in aluminium, but the desk is plastic.
Nice table! Delivery 10 days by mail of Russia from Moscow. I put one star for the service of the store, because. Did not pack in the damper material (pupyrka, Penka), as requested in the message to the store. In the photo, a black bag is visible through a transparent envelope. It's good that nothing has broken and not broken.
Nice table. Made qualitatively
Nice table! For a snack in nature for two the most it! is going and disassembled for a minute. stable. you can not be afraid to put mugs and thermos. The delivery is simply amazing. 4 days, Karl!
Came without one crossbar, asked the store to send, but refused. Had to open a dispute, for a refund of a small part of the cost, but the seller refused, had to wait for Ali's intervention. As a result, I was returned part of the price, I myself made a crossbar.
가격대비 굿 마니 늦어요2주
стол и продавец отлично, постоянно на связи.
I got it, it looks durable. In the case did not try, but while satisfied
Fast Delivery (something about a week), packed just in a tylophane bag, no soft materials in the package, but everything came whole without damage. The table itself is in a nylon case, in transport condition very compact and light. In the collected state is presented in the photo, Kote approves)) Let's see how much will live, mobile connections are made by rivets, the table top is made of light metal profiles and hard enough, it should not sit on it, but it should hold be
Table of good quality, I'm satisfied. The package was tracked all the way. I recommend to purchase in this store.
As described. It comes with carrying bag. I'm happy with this purchase!
Compact, very light. When you collect, it seems flimsy, but in fact a great thing. Low, look carefully at the sizes, deciding if you need. Fast delivery by courier to hand.
The parcel was delivered directly to the threshold. The table is packed well. In principle, the purchase is satisfied. But there is a small problem-when unpacking found that one plug in the table top element is broken, and the table has a non-commercial appearance (some kind of dirty). There is no coloring. True, its functionality did not lose. So 3 stars.
Nice table. But accidentally ordered 2 times in a row ((but I now have 2 good table))
It's not viprovevev, ale has been watching good. It's light. Priishov without poshkogen.
Delivery to door 3 days. Strong enough. Going and dealing with Hurray. And the cover is slightly more than the table-it's good not to push it.
Delivered faster time, description and sizes correspond. Quality is good.
Duge is like a table, those shchos are required for a picnic .... Yackiness is super ..... I recommend...
So far looks good!
Very fast delivery. I was pleasantly surprised. The table is great. Took the biggest size