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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Robila velica zamovlennya. It was coming to see svidko. The salesman poclav two beautiful minshek and DVI servetki for the same prikras. And this is a small earring with 3 holes in the podarunok. Dugé is empty!
The quality is excellent, it is worth a sample of silver, looks stylish!
the necklace is beautiful. It came with a litle pink bag where you can hold it and with a small fabric for cleaning it. The only problem is that it's longer than I expected. In rest, I am very happy with my purchase
Super
Beautiful necklace
Looks luxury
Super! Very well packed
Very nice thing. glitters like silver. made very carefully. Super fast delivery-in 27 days to Czech! The store sent the order at once. Many thanks to the seller! Recommend
Shipping fast convenience and security will look nice. T shirt in time, far too comeliness
ok
It’s pretty, seems like silver (its not tarnished yet and my neck is not reacting)
Interesting, if you wear with other chains, then confused
The chain is very cool. Very neat, very shiny, unfortunately in the photo it is not visible. I recommend to buy!!!
Loved loved Delivery time took a little. .. Because more pandemia, more loved the product OBG
Long chain. Delivery fast in the middle of the epidemic. Thank you
Fully corresponds to the description! Recommend
No had contact with the store, ship took much time, thanks for the gift
Everything came, well packed, put a small gift.
Parfait
The chain came in 25 days from the date of the order. Track number was tracked to my very local post office, but only in app and AliExpress website in order information, on the "post of Russia" it is written to date "departure from Hong Kong" and that's it. Immediately you can see the quality of the store and the store: The chain lay in the zip lock package, which, in turn was inside very good, A dense and beautiful cover with the logo of the store + also in the kit there is a special cloth for rubbing the chain. There are no defects. There is a sample application s925 (2 photos), very doubtful, of course, that silver, but still, rather just coating/silvering. The chain itself is excellent, I like
A very long chain, or shorten, or neckline to the navel to dress. As a gift, they put carnations from plastic pearls, small things, but nice.
Neat elegant chain) I like it) + put a pouch and a cloth for cleaning, it's worth a sample)
I am very pleased with this decoration! It looks very expensive, the store put a rag for the care of the product. The only fixation is not very strong, but it does not confuse me! I'm totally delighted!
Visually-very beautiful! With a breakdown of 925. Let's see how it will behave in sock.
Very delicately