Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you
I got the bag quickly. It's OK. The bag really liked. Thank you to the store for the goods and for the quick answers to SMS. As will show myself when using I will add later. And now 5 +
Everything is fine, the bag came in 12 days, all as in the description. I recommend the store!
Good qulity. Everything corresponds to the description
I liked the bag, everything is good, it came quickly, the material is not leather (all according to the description)
Product arrived early and well packed. Like the material, has multiple pockets great for day to day.
The measures do not correspond, it is smaller
Super fast delivery 10 days! This is the second handbag, the first ordered myself, while everything is normal, this one was ordered at the request, no longer. The only drawback is that the lining gets into the lock, you need to be more careful with it. And so everything is super! Recommend.
The goods came quickly, fully consistent with the description
Delivery of the goods is fast, the quality is good, soft, lay Kaya, many pockets. I order for the third time, all friends. Thank you.
A good bag is all stitched qualitatively let's see in the case how it will show itself after adding to my wife liked it
Good bag, mom liked. Now only one question how much will last
Very happy. Thank you.
Good qulity
Even seams, locks all work, soft pleasant to the touch, many pockets. I'm happy!
The bag corresponds to the description.
The bag really liked, and excellent, odorless. Pradatsu respect.
The bag is so-too shiny for imitation of the skin. Slightly dull and it would be more like skin. The compartment is one and the length of the zipper is short about the bag itself, T. It is inconvenient to put something in the bag.
Thank you, all the norms
For such money-excellent.
Beautiful very loved space, is great!
Lovely handbag! Not big, but so many offices in it!!! A bottle of water 0,5 enters quietly!
The product is very satisfied with everything I liked the store I recommend. Spasabo
I liked the bag, all the ladies work, the material is soft, many pockets, roomy. Thank you.
Very good bag to it small I'm very small I advise everyone