Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Excellent quality, fully corresponds to the description, a cute gift to order, thank you to the store! The only negative presence of the smell, but I think it will quickly fade out
The bag is good and comfortable. Thank you very much store
ok
very very good quality
The bag is pretty. For the summer, that's it. Minus-there is no lining.
I love the bag, it took me a while to get there for sure it was also because of the covid-19 problems. Late but happy, I'll buy again. I recommend it also is skin!
Very cool bag! I order the second one, it looks just cool, stylish and at the same time very roomy
Looks very high quality, well made, beautiful color, shipping time after Germany 6 weeks
Very cool bag. Beautiful color, dense skin. Inside there is a pocket. For its price-just fire.
Handbag compatible with description, such as per zdjeciu and fast shipping, recommend
The bag is just super, as in the picture and very quickly delivered, the store is five.
The bag is cool sewn neatly, the color is as in the photo. The store was just clever to pack up as he promised not to crumble. Sent fast. Ordered 06.04 received 21.04. Recommend!
The bag is cool, the size corresponds to the description, there is no smell, the lines are even. Delivery fast! To avoid deformation, the store carefully packed, put air bags inside the bag. Seller recommend! Thank you for the gift!
I loved good quality and comfortable is just the same.
The bag liked a wide strap, but when received, it put thin. Very interesting model!
Olive one looks great. Quality good!
A good bag is all like in the description.
The bag corresponds to the description, good. Im happy
Super, I'm really glad. Bag of milk color, in the comments to order asked to put vacuum bags, thus the shape of the bag keeps perfectly The sizes are very comfortable, as the bag is not large. Capacity large Recommend!
The bag is very beautiful and pleasant to the touch)
Stunning bag, very fast delivery
Great bag, good quality, sewed very well, no smell
All very well my wife likes good quality as in the photos and I arrive well packaged to guarantee that the product had no damage to transport. Very well I recommend
Came for two weeks in St. Petersburg. the packaging is good. The quality of the bag is very good, but of course it's not leather, although it looks decent. The goods on the way were almost not tracked, a notice came from the post office.
Exactly as in the description