Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Cool glasses, perfectly packed, thank you to the store
Glasses are awesome, came literally in 20 days, thank you very much, I recommend to everyone, very beautiful and comfortable
Good glasses, really liked. Lenses mirror, as wanted, light, sit comfortably, polarization at altitude, the colors do not blur, the contours do not refract and from the Sun the eyes do not cut (the weather allowed to check). The form is quite universal. To his wife glasses in shape pick up hard, especially similar form, but these also went well, so it seems one more will have to order. Ordered on the day of sale, in the amount of other purchases used a bunch of stamps, so they cost me only 450 rubles, plus kashbek... For such quality it is actually free. Delivery 27 March-13 May. Of them, a month failed at the warehouse at the airport of China.
Perfect light weight
great package good quality light weight a little bit plastic feel. Thank you :)
Visually very high quality glasses. Let's see how long they last. This model is not on a small head, the arms are quite wide.
Glasses such as in the description. I like everything. Comes with a case and a napkin. Thank you store!
Excellent glasses, both in design, and in materials. The lenses are very well polarized that even against the sun there are no blocks on the water. I order glasses of this brand not for the first time, and as always aofly at altitude.
The glasses are cool, the car is fine. In the parcel there are two cases, dense and fabric, and a napkin. Everything is perfectly packed.
super product with great accessories
Very nice products. The windows are good quality.
very fast delivery and very good product.
Fit well, i see difderence by wearing and watching outside (good for driving).
All as in the description, we will try)
nice stuff
The item arrived on time. Great sunglasses!
Shipping times long as specified but arrived in perfect condition and reflects Product Description
They came in whole. The quality of glasses is good.
The product corresponds to the description, thank you!
Good ones
Excellent very very very good, buy it
Glasses class! From the category must have! Very comfortable and really protect from UV! Very stylish and made qualitatively complete straight rich! All there are cases, and rags, and on the card you can check the action! In our optics and other bazarna shushers for each position are charged with money! You can take it safely!
Okey
Not dark enough, still sunlight penetrates
glasses do not have a strong enough tint