Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The printer came in whole, well packed. But before work you need to disassemble and stretch
The printer works well. Reduced the evaluation for the fact that the kit did not put screws for assembly and keys. But the store is sociable. Sent promptly by additional parcel. I had to wait a little. So the service is basically on top.
excellent
All right, very good quality printer.
Very good service and fast delivery.
Okokokkkk
Fast and hassle-free shipping, item in perfect conditions easy to assemble and use, fast and barely makes noise, thanks to store for shipping and packaging.
The order came 10 days before the Altai territory. Prints plastic abs pretty good (out of the box without technical Dorothy).
Shipping fast. Week and in Lipetsk. Assembly and calibration is ten minutes while this is my first printer. As turned on-so it's been hot for 24 hours. And I'm not going to turn it off-let it get Dusty, The Money Kicks Off)) I stock up in advance with plastic, though only SBS. He prints them fire.
muy bien
Product complies with the description, fast shipment with packaging perfect, I'm testing the printer now.
No plastic!!! For the sample, could not make a trial printing. Table with manual adjustment. The assembly from the box took 10 minutes. Reactive delivery!!! 5 days from payment, Belgorod. Seller recommend!
All right, the impression is a wonder
I think this is a great machine and I would be happy to recommend one any one else
The printer is great. Delivered quickly. Quality details. There is not enough completeness of the instructions for adjustment and adjustment. I had to look online.
Super store that I recommend!!!
Desperate salesman because the package arrives. Package not shipped by DHL. It does not extend standby time. Reports of the order received without it reaching the recipient. I do not recommend this store
Ok. Perfect Tofo
Very satisfied
That's what the store says. Perfectly packed, in impeccable condition. It works wonders.
Amazing printer, quality everywhere. I retired my Prussia i3 steel for this one and I don't regret it at all. The only catch is that I put shipping from Spain and Melo shipped from Czech Republic and took about 1 week or so. I thought it would take less to be from Spain
The store is decent, I recommend! Delivery-5 days. The only delivery of IML did not suit me-there is no specific when brought, and the delivery was before the entrance, not to the apartment. After checking, I will add a review
Сначала пришёл принтер, затем через неделю доп. принадлежности. Всё хорошо.
Received quickly from Italy to France (ordered on March 5, received on March 11) immediately mounted, tested eBet it works. Superb Printing quality, very precise. I printed my first personal project, a box bought on AliExpress for tiny voltmeter 0-28 volts that I could not fix directly. The printing is accurate, it comes from the 1er shot even the screws M3.
A chic thing, well packed, ininformative instruction, as a beginner had to look for something on the Internet. I advise immediately to stretch the bolts of the table, and so really prints out of the box-quietly, quickly, I recommend