Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality is all executed worthy, it's a pity only not the arms are not spring-loaded. Delivery fast
Excellent article. A gift detail. The bamboo case brings you a plus of elegance. The patil ones in bamboo look great on him. As detail they send you a mini keychain screwdriver so you can adjust the screws.
I loved them.
Glasses are not that good
Even with the covid19 problem, the product always in transit. Arrived on time extended from AliExpress. Product quality. Well packed. Recommend!!
I order here the second time, since the first lost. Because of the world quarantine, delivery took 54 days, although the store sent international new mail. Without quarantine, delivery would take 2 times less time. The glasses are good, they fit me perfectly in size. In the kit the glasses themselves, a very good case, a small screwdriver and 2 rags. It was packed in an ordinary cardboard box, but there was no damage. I am happy
The product corresponds to the description, the quality is satisfied, the parcel was sent 60 days to Ukraine. I'll post the photo later.
Already the second such glasses I take. To yourself and the girl. Topchik straight Wah
Fits and works and fast delivery
great sunglasses, looks good and the lenses are great. also fast shipping, I recommand the store.
The glasses are great.
Fat people will be pressed. Quality top, just
Good quality glasses, in a wooden frame.
She took dad. Came up perfectly.
The glasses are very good, came pretty quickly. Box and napkin straight As in a good store! I bet 5 stars! I will order more!
Give the gift to my sister she liked
Glasses well built, great lenses
Really fast shipping thank you
Gave me a beautiful bamboo case, and eye glass repair tool, Cleanng cloth. Excellent Value. You wont be dissapointed.
Fits, well packed and fast delivery
The product is beautiful, good quality, but not so comfortable to wear it. Anyway, I liked very much.
Perfect great glasses!