Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Long delivery only minus, the rest is all cool, packaging separate respect, visually the bank is very cool
i used this products for a few weeks, everything is good
빠르네요..1주일
товар получен все целое соответствует описанию продавцу спасибо и хороших продаж я доволен
Excellent product, fast charging, huge capacity.
Product bomb. The store is worthy. Delivery by courier.
Super believe bank, all charging modes work, everything is super. Delivered in a month by sdeck. There is a screen that shows the charging percentage of the bank, voltage and charging current.
Everything is fine, delivery is fast
greate
Powerbank is just super! Quality is excellent! Seller and I recommend it, thank you! Came with a charge of 74%, immediately connected the phone for charging, expectations justified!
Long delivery
This product is a product of weight up to the store as base material, the wish four key
Delivery fast brought home recommend.
Thank you! The goods are satisfied. All OK! Recommend. It's been a long time.
Excellent power bank
The product corresponds to the description. To Moscow, the goods went about a month. The track was tracked throughout the journey. Seller recommend.
Thank you store and courier. Ordered on 02.04 and received on 29.04 as described and I advice. Came with charge 78% and I didn't communicate with the seller.
Surprisingly quickly reached Canada, in just 24 days. And this is about the fact that they tormented it for 10 days 10-Consolidated dangerous cargo. Came charged for 80%. The build and packing quality is good. At 80% began to charge 9 volts/2 amps, I.E. Fast Charge. In the kit there is a short cable yusb Taip with.
Think more thick and heavy, but capacity so satisfying.
it's very good product and great store
GOOD GOOD
очень долгая доставка, пока не написал продавцу
good!
Shipping Ultra Speed order 3-5days after received in only four key good product quality good store Fast shipping satisfy
이번에는 제대로 구입했다. 대한민국 사람들은 이걸사라~ 많이 묵직하다.효율100%