Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly delivered. Externally in perfect order, although it's a pity that I came without a box, only plastic. Magnetitis. It shines normally. Phone charges.
great item. bright. magnet works well. 3 different modes, bright, low, flashing. will see how long the battery lasts. packaging wasnt padded so item boxes are bashed up. items themselves were fine
Qualitatively made flashlight. Warm, diffusing color. Minus, came without a box.
Haven't checked yet
1
It's pretty good, but it's battery powered by the description I understood that charging was with usb but removing this detail the light it gives is OK.
Hour 쯤 use is. becoming dim-four key
밝아요, 충전도 잘되고 가성비 짱입니다.
Brightness or use time even moderately long and code
good! magnet
I buy a second time. For the first time I bought two pieces, one of them later gave a friend, and later decided to buy another very good thing. You can use instead of a night lamp.
Work well and fast shipping...
usb 충전타입은줄 알았는데, 초록은 배터리타잎이네요.
With the business so much nicer condition you owe it ~!!!
Shipping days products like ~~ Solid magnet want a set with music
Good price and fast shipping, this lantern is good quality, lightweight and practical, Its light is strong, Easy to control, you can use it as power bank, I recommend it.
Did some more bright, very readily has four key price contrast make you satisfied oh
Wine a bit roto
Forward and better than most old Ganesh,
It' very very memorably good.Enough operating endurance time of battery. Compliant brightness of the LEDs. convenient 3 modes and pocket size.
Excellent!
Thanks I received the products
The light is very bright and white, further good lamp
good
Appearance or closed state Very satisfactory products. Charging time for how long, do you're