SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Neat. Thank you! The order took a long time... But now quarantine (
It's just like the picture and it's not a boy, but the gender of the interior makes it run a little. It's nice.
Cool hat. Under eco-fur coat is excellent!))
excelente
Everything is fine, thank you!
grand
nice packaging, material is high quality I am very happy with the product
The cap is sewn neatly, the lining is warm, for the winter will go. The fur is smooth. The specified size corresponds. Of the shortcomings: the cap is not deep, it looks not beautiful on the head. I will not wear it.
I love it, so beautiful for that price :-)
okkkkkkkkkkkkk
Excellent Boyarka!! It was only not very fast. Waited for the new year as a gift, and came 10 days after the new year. The store is not to blame, the parcel hung in magical centers where to spend the night tracking tracks. Ali often sinned.
The hat is cute, more decorative than for warmth. At me OG 57 cm, the girth approached, but a bit small (although it is a type of "Kubanka", it should not close from all sides). The fur is pleasant, under the rabbit, the color is also good, gray with a slightly lilac undertone.
Excellent hat, sewn qualitatively, warm. Climbed on my head 57 sizes
I'm very happy
Foremost ok thanks
Warm and terrific ^ ^ Size perfect for four ^ ^
Delivery to St. Petersburg just over a month. The cap is just wonderful, I liked it very much. Soft, fur is dense and silky. Approached my 58R, and, sat down quite freely, not back to back. The color is not red, but red wine. There is a quilted lining with a slight insulation. The photo of real color could not achieve.
Well, I expected a little different to get... The cap is soft warm, barely covers the ears. Rather decorative and more female.
Everything is fine... The shape holds, does not press on the head and not big.
I liked it very much!
Soft, pleasant hat. Shape holds. At 58 the size was too small. Will have to give someone (((
Super hat, not even expected to order in another color
The hat came to St. Petersburg for two weeks. The first order was lost, I contacted the store and he immediately sent the hat again. The seller umnichka, immediately reacts and solves the situation. Super! The cap is warm, lined with stitching. Really looks like a natural fur, which is amazing. The cap itself is not framed, soft, but the shape holds. I wear hats with bangs outside, I get ears completely closed. A little reminded me of the winter cap of the Sailor)) the quality is wonderful, the fur is pleasant, gentle. Thank you!! The goods are satisfied, and the seller is even more! I recommend. All happy new year!))
It's a bit too small. It's fit for a teenage head.
Perfect.