Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
When ordering from Russia to Moscow, they delivered in a few days. I brought a courier. Put. They didn't notice the marriage. Everything looks decent. After testing in nature I will try to complement the review.
Thank you store. Got the tent. In the case still tried;) delivery fast, in the Krasnodar Territory for a week. What you need...
Tent 3-seat with a skirt looks good, the smell of a new fabric, weight 3344, installed easily, confuses the fineness of the bottom, but I hope will not let. Delivery a day ahead of the promised minimum term (about a week) by courier to the house. Packed well in a box, delivered intact.
Almost did not track on the way, but came quite quickly, less than a month. Of all the tents I was looking at, this one is the best in ratio price size weight. At the same time in the folded form takes quite a lot of space, although what else to expect from the tent 2x2 meters? Arcs look extremely strong, zippers work properly, curves of seams and other defects during the primary inspection did not find. While I strongly advise to purchase, I hope field tests will not disappoint
Thanks for the tent. Very quickly came-in 15 days. I put it at home, everything is fine.
Everything is fine! Thank you!
On April 3 ordered, 24 took in IML, packed in a box, at home then tried to collect, but better in nature, and then so much space is difficult to find. On the photo full weight and weight without rings and arcs.
Going really very fast and simple! Inside is spacious, everything is quality. I think for such money it's just a gift...
Before the bottom for 4 days, everyone is happy, until I checked
The tent was bought as a gift. While I did not put, I felt the materials of norms. And yes-delivery three days IML straight to the door
Tent is good, delivery 2 days by courier. The seams of the bottom and top are glued, there is almost no smell, corresponds to the description.
Ordered 30.03 from a warehouse in Moscow, on April 10, the Courier IML delivered the parcel to the house. Trial set up the tent at home to check it's OK. In appearance, everything is fine, in the summer we will try it out.
The tent is good, thanks to Vsevolod from archeoclub, a little curve eyelets, but the speed of flight does not affect
отлично! спасибо!)
The tent is very satisfied! Large, spacious, the seams are glued. For your money, it is better not to find. To buy everyone I recommend, you will not regret it. Thanks to the manufacturer in helping to receive the parcel.
Got the tent fast. It's a gift to friends. Assembled, disassembled-the quality is like normal. In the future I will compare with my tent-redfox challenger 4.
Great tent thank you
Tent came like a whole not yet collected later add
The quality is good, there are small jambs but they do not affect anything. I wanted to register the product on the blackdeer site but did not work, although the serial number and all other IDs are. On the site it is banal impossible to understand the Russian person
At first glance, an excellent tent! Before that, 5 years old also used a Chinese tent-naturhike cloud up2-chic, but became too small. This one is just huge!!! But despite the size, the tent is going very quickly! Simple design, nothing superfluous. I'm waiting for May to start operating)
Thank you. It came within a week
Hello went 1 month to the Kemerovo region. Seams of very good quality on Tenda are even glued. The description fully corresponds to the purchase of satisfied.
Tent Fire waiting for spring to experience))
Tent healthy but 195-200, no way 205
The tent drove 45 days. I bought it on stock. I chose for a long time. There is no smell, it is made very soundly, there are no questions about the manufacturer. Now we have to go through the case, unfollow the tests. Oh yes, on my height 190 I lie in a dense from side to side, tried different sides.