Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Ok
Получила. Все работает. отлично
ok
Super fast delivery Excelent
Very good
Delivery from China is almost instant, less than two weeks. Weighs soundly-this is a good indicator, either the Stones have thrown inside or a lot of electronics, and since it works perfectly and even began to charge the phone that stopped seeing seeing seeing watching In general, I advise!
Quality!
Very fast shipping, arrived within 8 days only. Charger superior, invited already several times.
Product more or less is quality construction, material but not seen anything very extraordinary as read the comments.
Excellent store, the charger works properly. Fast charging works fine. 100% recommended
Fast delivery. Everything is ok.
Before you two charging, the old one I poured (the floor under the rain :( and dried two days and a hairdryer) but due to the non-collapsible design it was dusty and dry and the order is new as a fan of them and here from place to career, in the old there was a weak backlight, Than very much helped out at night, and here the savings on the car (why) on the photos can be seen although there is nothing that this does not say, but the new charge charge is someone spoke to Samsung A51 does not fit, all the rules write fast charging or skis do not go or I'm so smart. That's all the star was removed from the light.
Fast shipping .. And works perfectly.
thanks
Android, iPad Air charge, fast charging works Looks good looking, came in a box
Good product fast delivery
Excellent Product at first glance. Fast charging is. Made of quality plastic, looks decent.
Excellent!
A good charger for the player Astell & Kern, because the PD is redundant. Checked!
Charging came in a box. In general, visually everything is fine with her, but I noticed the following failure: If you pull the charger out of the network and touch two metal contacts, then you are hit by. Protection is made as long as, so be careful! Because of this put 4 Star Block
Great quality, super recommend
Good product
Arrived in a month, works fine as another one.
All great, fells like quality
Хорошая зарядка. Быстрый заряд работает - на 9В выдает 2А.