Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
Battery for 6 hours, only for listening audio, no microphone.
Order Received, works well, I'm davolen headset, store recommend!!!
I hear the subscriber well and he is not very much me. If you talk loudly, you hear everything well. Works fine. Shipping fast.
Hello. Parcel has received. Thanks.
Lovely
Продавец отправил не сразу, неделю не меньше, качество не очень, собеседник плохо тебя слышит, голос как в бочке
Good audio
Chiki-Puki everything works, bought as a gift!) I try not to hurt anyone and be good... Even for the eyes of a person I will not insult Even the opinion of the alien I respect, предsuppose. Only I do not like...♡ And people love!! They stand with a bouquet in the subway... It's like waiting for a whole year! People love... Crystal and table silver :) They get on the anniversary, buy cognac and cake, People love!! Grab dumbbells, twist pedals In the morning patiently walk dogs... You thought people didn't like it? They didn't. People love, and how! I got creepy! Save Rus! Butterflies and pink ponies everywhere Life is a joke and I laugh Although, in fact, humor did not understand. Everyone in my direction is watching and silent And I put wet hands in my pockets I'm an impostor and I'm sure to be exposed. And people love And you could prove it...♡
Works. delivery 2 months to Omsk.
Works. Quality will show time.
Is OK
US came class goods chotkiy and bistro priyshov
Super BIEM
I'm very satisfied
Sound a bit tinny but for the price it's ok
works very fine
In Almaty came in 14 days. Everything is intact. Charged at 90%. The sound is good, for talking and books. In the photo, more beautiful colors than in nature, a massive thing is probably a big battery. What did you want for $3? Look simple. Now the main thing is to work. Connects turns off without problems. The sound suits me. Audibility on that side is normal. Looks like a hearing aid)))
The microphone is very weak
If it's clear for communication, then charging for a long time is enough. Listening songs charging quickly leaves. And so the goods are satisfied
The store is very prompt. Sent the order in a day. Delivery lasted two weeks "ukrpochma". Tracking was ongoing. The product corresponds to the description on the site. The control buttons are located on the side. Therefore, when they are pressed, you have to hold the headset. Seller recommend.
bien
For audio book and talk radio is OK.
The order came quickly, constantly tracked. The earphone arrived charged, quickly connected to the smartphone. However, communication leaves much to be desired. The interview is not audible, there are interference. Husband upset :(((
долгов ростовскую обл. 2 месяца. прибор работает нормально. качество соответствует.
The product corresponds to the description. Heavy for the earphone, during running can fall out. Communication via Bluetooth. There is a USB charging wire. The sound is normal, adjustable. Thank you.