SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of megasell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I recommend the watch and the store. Nice and quality products and great communication with the seller.
product arrived in perfect condition.
The goods did not come because of the pandemic. The money's all back. I want to try again to order
Super goods! All right. Thank you
beautiful watch and engraving, this stuff is top quality. recommend this store
Very nice watch, very light weight yet looks sturdily. Is possible to shorten branzolety. If you want to stand out from the crowd warmly RECOMMEND!!!
Amazing!!!
It's exactly the image to the watch good finish, I arrive in your case but I had details on the painting
I ordered for a guy, he is happy, the watch fully corresponds to the photo. To the Samara region was a month
The watch looks super. Came in a box + rosary. Included tool to reduce the bracelet. Let's see in action. Seller recommend
Nice for watch thanks to store I’m happy god bless you
Well received your
Super satisfied. THE bracelet was a little big, but it is easy to solve.
Boilers fire!
Came for a month, in a box. It's looks exactly like the pictures
Like the picture, it doesn't weigh much, this pimp on it is dark.
Delight! Very beautiful! Metal elements are all smooth, no chipping, assembly is excellent! Wooden elements without chips and in general any complaints. All robatae. Excellent packaging! Pleased with the set for self-correction of the length of the bracelet.
Very nice,realy fast delivery.
Came for a month, thank you very much to the store, the quality is excellent)
i reciaved it in time and i love the product, it looks cool and exactly the same shown in the picture tnx slot bobo bird
Very good condition
I am very satisfied with the product, very cute and showy. Goods passed very quickly. I am the most satisfied with the goods and with delivery. Recommend!
Bought for a gift. The clock is excellent, really liked. Delivery is fast enough, about 2 weeks.
The product is very nice as I expected. It comes with box and tool to shorten the wrist. The shipment is safe and time accurate. Highly recommended to buy this watch.
Really beautiful watch. I am glad I bought it.