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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The goods were not delivered, but the money was returned
I expected more quality for the price, and it doesn't have the bag any kind of zipper or closure, it's insecure.
Very nice, lined inside and well sewn. 100% recommended
The article is the same as in the photo, good quality, the only thing that came even out of time has taken so long to arrive
Pas reçu remboursé
Bag as in the photo. good quality. lining of dense fabric, there is inside the pocket.
Conform to the photo
Find throw bag random
PERFECT RECOMMEND Fast shipping and high quality :)
מצויין
Nice quality
The handbag is wonderful. She, of course, is not from straw, glory to all gods, so he gives the impression of strong. There is a lining with a pocket. For the summer-just wonderful.
Very nice bag of very good quality, beautiful finishes, I am very satisfied
I LOVE it. Awesome it's a little bit smaller than it looks in pictures
The bag is beautiful! Even in a difficult situation sent quickly. Thank you very much.
All according to the description, very fast shipping, handbag very pretty well made, thank Sellers for gift :)
Bag such as pictures. Inside the bag is sewn with a cloth, there is a pocket, it closes with a zipper, the handles are sewn with the same fabric. Very cute.
Beautiful ♥️
Polecam
Beautiful!!
Parfait
The bag in the Eagle came for a month, the track was tracked. The store as a gift put a hair band. very nice! A good bag-as in the photo, I recommend both the seller and the store. I will order more!!
Not exactly what I thought, but acceptable. It would be more authentic than pens.
Super beautiful
I really like the bag. It's just like the picture.