Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery a little more than a month. The jacket is sewn qualitatively, corresponds to the size grid and description.
It's pretty, but in the picture it looks of major quality.
Only שקטן leaves too much rope coat lovely thank you to the store
Everything came. All according to the description
Quality is good. The size corresponds to the claimed.
The product has reached my hand. I like it very much, thank you.
Yshla dovgo 7 tizhniv, River 174 cm Vaga 78 kg rosemir XXL with a margin of Abo PID good men. I'm good, it's time to show how to wear .... I recommend
The goods did not come, the money was returned.
THE item is exactly as described in site
I order things not the first time. My size L. B including the jacket, came well, exactly the size. Height 164 cm weight 72 kg
the size of XXL is the same as XL no difference I feel that its waste of money specially when it doesn't worth refund...and shipping headach
Very nice and at the size I really liked and is well hot I really liked
The item is delivered quickly, the size that I ordered, but it does not match the attached table, the length of the jacket and sleeves is normal, the bust size is wrong, the jacket is cramped.
Kargom reached content with.
Ordered Nov. 11 2019 received 13,01, 2020 Duge dovgo, ale jacket good
Super Jacket!!!! Ordered 3XL, but .... While the jacket was walking, he went to the hospital... Lost weight... And the jacket was great))) in general, everything is fine, the seams are even, the threads do not stick out. I recommend!
XL is not the right size for western people.
Walked almost two months, the quality is satisfied.