Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came in integrity, everything works
The product is excellent, really practical and functional, only had problems with delivery arrived in parts, and one was lost in the mail, more the store volunteered and sent again, delivery was little slow, all resolved product
All is well, charging its function performs,
Great quality product carries very well the iPhone and the AirPods, the watch I dont have to test. Top store.
It came quickly. The quality of this charger is as for me at altitude! Charges pretty fast
The best item with a convenient and cool design. However, I was caught by a defective product.
Works as supposed, charging does not seem super fast but is acceptable. Charges all my devices Samsung Galaxy S9, Galaxy buds live and Galaxy Watch 3
좋습니다. 퀵차지 3 쓰면 고속 충전도 되네요. 적극 추천합니다.
It came well and fast. It works well. Thank you
The charger came quickly, charges as quickly as all devices at once. I am happy
I'm very satisfied.
The thing is excellent, but only the adapter is immediately included)))
Excellent charging
The order arrived sooner than expected. But the adapter is not the American one. And so I had asked.
Very fast delivery. Everything works. The headphones of the first series do not charge, but should not).
works perfect
Excellent article. Fast charging for iPhone 12. And just charge for Apple Watch Series 6 and iPods Air Pro. Very good material quality. He arrived timely, without delay. Recommended!
The charging quality is good, the charging speed is not fast enough, but in general everything is OK
Excellent quality, good and good looking. Let's see how much will live.
Good charging, rubberized case. I was only mistaken with the choice of a plug for the power supply. But it's already my jamb. Inattentively read
Received in perfect condition, receipt in 20 days, without Brazilian customs charges, not give 5 Star because not tested for full, but carries the case earphone and charge the phone there Same time serves the base serves both the iPhone 8, IPhone and iPhone Xs also Max. So have tested the charging time, come here and report.
Fantastic everything is fine
Excellent and fast shipping !
Excellent product, one who bought it came with the burnt. But recommend buying, excellent quality.
ok.