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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Great product. I 've been wearing the same for more than the first year. The seams are even, the threads do not stick out. I would like a little more room for the farm. I'll order more. Smiled the inscription on the package "ass freedom". Although maybe I don't know English well?
ok
The quality is excellent, nice material. But malomerki. Keep in mind
Ordered black and blue, the same size, black more like how to sit.
The size is exactly according to the table, class!!
Quality is excellent, I recommend the store and the product.
Panties in the legs are very squeezed, the quality is good and do not shed and malomerki, you need to look at the size more. And so the quality for such money is super)
Excellent underwear! I recommend
They look perfect maybe a size less than it is but they are of quality and arrive fast
bien
Small
Quality is OK. On height 170 weight 83 I take the second time XXL. Back to back. After washing, stretch and OK!
Very excellent
Thank you
They look super good and super fast and well-wrapped shipping
Excellent quality/price. Size L is a little fair. Good quality fabric and make-up.
Truhana norms
Seems to be of a good quality. Delivery took about two months but the store was always on line and supportive with the information about the parcel. Took the highest size for my height/weight 188-87.
Perfecto
I'm happy
So yourself
Normal panties, I order a second time. But this time they sent different models, although they ordered the same ones. If this does not grow, then everything is fine.
The product corresponds to the description! Good quality. Small size. I ordered a larger size. The order was issued on 23.11.19, delivery 16.11.19 to Germany. I will order more! Thank you!
They are comfortable and good quality both elastic and fabric. I have already bought several previously
Excellent price quality ratio, I have already bought before mind h are comfortable and good elastic os and extraordinary result