Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sleeping bag came with damage in the form of a cut. Was it really difficult to pack the goods normally? Put extra Seal, for example? The sleeping bag was in a cover and an ordinary package. As a result, the cover turned out to be with a hole and a sleeping bag...
packed was sadly damage but great support! Everytime shopping here again
The package was within's days as promised at the receiver. The product is beautiful light and has a prima small packing. It smells some Bach duck feathers. Otherwise all perfect.
He's gorgeous. The quality is very good. My husband dreamed of that. Thank you so much to the store
The product corresponds to the description. Came very quickly. Thank you store.
Super! Very good goods. I came very quickly! In seven days!!! For seven, Karl!!! The product fully corresponds to the description! Lay by the open window, it was cold outside. The sleeping bag showed itself perfectly. It was warm and not cold. Inflatable pillow as a gift! Very good store!!! Recommend!!!
Item is as described. Comfort temperature needs to try. :)
Very compact, only I strongly doubt that the comfort temperature is 5 degrees, I believe 10-15.
Fast shipping. Terrific. well received.
Yet in the did not use but make at home due to Bonnie are ok!! Shipping wholesale doesnt slow don't you 've come to!!!
Very good quality I highly recommend it.
The fabric feels nice and soft. Wide footbox, you can bend your legs inside wich is nice for comfort.
I came quickly. Fully corresponds to the description. Of course you need to test, but at first glance everything is fine! Thanks for the gifts)
Best order for all time. Little, that awesome sleeping bags for a very low price. So they put a good inflatable pillow and eye mask as a gift.
Conform to the order. More gifts (cushion, Wolf, quies balls) Sleeping bag quite thin so rather intended for use by temperature not too cold. Received in 10 days for France. Very satisfied with my order
April weather suitable for rain and lowest temperature two degrees peeking but warm sunshine high But shoes side zipper on there, yet on hot pack the four key Shoes inside ruffled and squat if et air due to get warm as ㅆ
Delivery is fast and the product is more articulated than expected. Thank you.
Delivery week plus Sold Put pillow, earplugs and bandage on eyes! Oil Seal for your money
Great product, arrived in record time. Recommend!!!
Super fast shipping! At first glance a good sleeping bag, in the spring I will check.
A little larger than expected. But good quality, great fabric and from a small test is very warm.
very good