Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mega Sell (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://megasellshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@megasellshop.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@megasellshop.com
looks good
OK.
Excellent Product, soft and comfortable material inside the bag and sturdy outside. I will certainly order the winter version, no comparison possible in this price range.
A good big summer sleeping bag, I'm happy. Seller recommend!
It's perfect, it's the second I ask, I don't use sheets at home anymore, I sleep with this sack.
feels good quality have got inside but not used camping yet.
Quality norms. Wide, comfortable.
Came in time, not damaged, corresponds to the description.
The goods came. It's OK.
Everything matches. Big enough. Quality is good. Come quickly. Thank you.
Excellent!!! compact, warm, quality, smells not Chinese bullshit, but a quality new cloth!!
Everything is super !!! Very happy with the purchase !!!
I'm very satisfied
Great sleeping bag
Great, I came quickly!
as advertised
Recieved it after 3 weeks. Good quality, comfortable for a 2 meters (~6'6'') tall person. Probably even taller People could fit in. I would recommend it, cause it is better than I expected.
The sleeping bag came 2 weeks before the Leningrad region. In appearance, everything is high quality. There are really several sticking threads, but it's not scary. The length of the bedroom is 195 cm. The length of the hood is 35 cm. The width of the sleeping bag is 95 cm. Meryl on the freely lying sleeping bag. A bag of ducklings. In a medium tightened bag, the size is 20x33 cm. Now in size. In me 145 kg weight, 188 cm height, and 145 cm girth. Quietly clogged to the chin. Do not clog, then to the eyebrows. Plus another hood. The only thing I do not like is the rounded corners in the legs. Just how to use a blanket will not be very convenient. All sizes in the photo.
Three days to arrive. Very comfortable and spacious. I'm 1, 83 m and 95 kg.
Good, even almost does not smell)
Envío rapidisimo, muy buen artículo, excelente vendedor, muy recomendable.
It's just as it says. The hood is padded, but being so big the sack can be put on a normal pillow. I'm 1' 86 and I'm flat and I can move without a problem inside the sack. I use it for interiors. Hard to find any hits. It opens so you can use it as a blanket.
It goes luxury! Open up, it's big and it keeps very well. Very happy with the purchase!
It is a very large sleeping bag, and is stored very quickly in a case with strap fastening and volume reduction of the sack. It has a good touch and has a large size which is what I was looking for, since most sleeping bags do not exceed 75cm wide and it does not have those extra inches dedicated to the pillow as it does have this sack which in addition to 2m of long, It has 30cm more dedicated to the pillow. In total 230 cm long by 100 cm wide, which is what I needed. It's not a bag for cold weather, but I already have one that's for temperatures of-5 degrees centigrade, and when I 've had to use it with more than + 10 degrees centi it gives me too much heat and it's excessive, However, this sleeping bag is for temperatures of + 15 degrees and should no longer have that problem. In short, this is a very large and good quality sleeping bag, and for the price you have it seems to me a good choice.
The sintepon has fallen apart in places. Sleeping is really big, but it thinks, not very warm.